Sales Operations Associate

Accenture; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

Accenture is seeking a Sales Operations Associate based in Bengaluru, India. The ideal candidate will manage sales orders, ensuring accuracy and compliance, while coordinating with various teams to enhance operations.

This position requires a Bachelor's degree, 1-2 years of experience in order management, and a customer-oriented mindset. Familiarity with Microsoft Office Suite is essential. The role may involve working in rotational shifts.

Qualifications

• 1-2 years’ experience in order management, sales operations, or a related field.
• Strong attention to detail and customer service orientation.
• Familiarity with order entry systems.

Responsibilities

• Process sales orders accurately and in a timely manner.
• Verify order details and ensure compliance with company policies.
• Communicate with sales, customers, and other stakeholders regarding order status and issues.
• Maintain and update order records in the system.
• Support reporting and data analysis for process improvements.

Skills

Order Processing

Customer Communication

Inventory Management

Education

Any Graduation

Tools

Microsoft Office Suite

Job description

About The Role



Skill required: Order Management - Order Management



Designation: Sales Operations Associate



Qualifications:Any Graduation



Years of Experience:1 to 3 years

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com



What would you do?
Transforming sales to become a future-ready and digital B2B revenue engine.Order Management involves order processing, Receive, process and confirm customer orders in the system. Ensure order accuracy in terms of pricing, product specifications, quantity, and delivery details Coordinate with sales, supply chain, and warehouse teams to fulfill customer orders Work well with sales, logistics, finance, and customer service teams to ensure smooth operations.

Keyword includes (Order Processing, Order fullfilment" "Customer communication",Inventory Management)Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management.



What are we looking for?

Process sales orders accurately and in a timely manner.

Verify order details and ensure compliance with company policies.

Communicate with sales, customers, and other stakeholders regarding order status and issues.

Maintain and update order records in the system.

Support reporting and data analysis for process improvements.

Bachelor’s degree or equivalent experience.

1-2 years’ experience in order management, sales operations, or a related field.

Strong attention to detail and customer service orientation.

Familiarity with order entry systems and Microsoft Office Suite.




Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts

QualificationAny Graduation