Sales Operations Associate-Voice

Accenture in India; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture is seeking a Sales Operations Associate in Mumbai to transform sales into a digital B2B revenue engine. You will support the sales team with administrative and analytical tasks, manage customer accounts, and process orders to ensure smooth interactions.

You will equip sales teams with content, training, and CRM-driven data to drive revenue while collaborating with cross-functional partners. Rotational shifts may apply.

Qualifications

• Graduation or equivalent as stated in the job posting.
• 1–3 years of relevant work experience.
• Ability to work in English (International) and communicate effectively.

Responsibilities

• Transform sales into a future-ready, digital B2B revenue engine.
• Provide administrative and analytical support to the sales team.
• Manage customer accounts and process orders to maximize revenue.
• Generate reports and ensure smooth customer interactions.
• Proficiency with CRM systems to drive sales activity and enable the team.

Skills

Sales Operations Management

Adaptable and flexible

Agility for quick learning

Prioritization of workload

Problem-solving skills

Written and verbal communication

Sales Order Processing

Sales Reporting

Data Processing

Education

Any Graduation/12th/PUC/HSC

Tools

CRM systems

Job description

Skill required: Sales Support - Sales Enablement

Designation: Sales Operations Associate

Qualifications:Any Graduation/12th/PUC/HSC

Years of Experience:1 to 3 years

Language - Ability:English(International) - Proficient

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Transforming sales to become a future-ready and digital B2B revenue engine. Sales Support resource is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Equip sales teams with the right content, training, and data to drive sales activity.

What are we looking for?

• Sales Operations Management
• Adaptable and flexible
• Agility for quick learning
• Prioritization of workload
• Problem-solving skills
• Written and verbal communication
• Sales Order Processing
• Sales Reporting
• Data Processing Roles and Responsibilities:
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts