Sales Officer-NBFC

Magnet HR Tech Digital; Thiruvananthapuram; Sur place; INR 300 000 - 600 000; Plein temps

Résumé du poste

Magnet HR Tech Digital is seeking a dynamic sales professional in Kerala to promote and sell financial products and services. The role involves identifying leads, explaining features, assisting with applications, documentation, verification and achieving sales targets.

You will work closely with customers and channel partners to drive business growth. Responsibilities include lead generation, customer engagement, and guiding the entire sales process from application to disbursement, with strong

Qualifications

• Experience in lead generation and client outreach
• Strong documentation and compliance awareness for financial products
• Proven ability to close B2C sales and meet targets

Responsabilités

• Identify and generate leads through multiple channels (inbound, referrals, agents, outreach)
• Engage customers to discuss financing needs and present product options
• Guide customers through application, documentation, verification and approval processes
• Coordinate with internal teams to resolve inquiries and ensure timely disbursement
• Support customers and agents through loan processing and after-sales service
• Build and maintain relationships to drive repeat business
• Communicate with agents to align on needs and sales goals
• Aim to achieve and exceed monthly and quarterly targets and explore new opportunities
• Promote cross-sell products while maintaining ethical selling practices
• Ensure compliance with KYC, documentation and promotional policies

Connaissances

Lead generation

Documentation

B2C sales

Description du poste

Responsible for promoting and selling the Financial products & Services to potential customers.

This role involves identifying leads, explaining product features, assisting customers through the application process, documentation, verification and meeting sales targets. The individual will work closely with both customers and channel partners.

Key Responsibilities

• Lead Generation: Identify and generate leads through various channels such as central inbound and outbound leads, referrals, agents and direct outreach.
• Customer Engagement: Approach potential customers to discuss their financing needs and present suitable product options.
• Product Knowledge: Maintain a thorough understanding of the financial products &services, including but not limited to interest rates, terms, and eligibility criteria for multiple segments in line with defined product policy [Unsecured (Doctor/CA/Lawyer) ; Secured segments]. Provide timely and accurate information on products, pricing, and promotions to customers.
• Sales Process Management: Guide customers through the entire sales process, including application, documentation, verification of documentation and approval (from login to disbursement). Collaborate with internal teams to address customer inquiries and resolve issues in a timely manner.
• Provide support to customers& agents throughout the sales process, including loan processing and after-sales service.
• Relationship Building: Develop and maintain relationships with customers to ensure high levels of satisfaction and potential for future business.
• Regularly communicate with agents to understand their needs, concerns, and sales objectives.
• Sales Targets: Achieve and exceed monthly and quarterly sales targets. Identify and pursue new business opportunities with existing and potential customers. Conduct market analysis to stay informed about industry trends, competitor activities, and needs.
• Driving cross-sell products over and above AOP targets as a part of business incomes.
• Selling products with highest standard of verified and correct information ensuring highest satisfaction for customer
• Maintaining business hygiene by maintaining business commercials as per threshold and limiting cancellations in Insurance and VAS products to drive a sustainable source of VAS income by engaging in ethical selling
• Upholding the image of through professional conduct, transparency in selling products and customer-centric approach
• Compliance: Ensure all sales activities comply with the policies, procedures and regulatory requirements in terms of documentation, KYC, promotional calling etc.

Skills: lead generation,documentation,b2c sales