Sales Officer

ICICI Securities Limited; Salem, Vellore; On-site; INR 250,000 - 390,000; Full time

Job summary

ICICI Securities Limited in Salem, Tamil Nadu seeks a proactive graduate with strong communication and customer service skills to support the 3-in-1 account initiative. You will liaise with ICICI Bank teams, guide customers, and ensure compliant account openings with focus on customer needs.

The role requires excellent interpersonal skills, confidence, and a positive attitude to deliver superior service and seamless banking-integration experiences.

Qualifications

• Graduate with strong communication and customer service orientation.
• Ability to liaise effectively with ICICI Bank teams and oversee account opening processes.
• Excellent interpersonal skills and a positive, proactive attitude.

Responsibilities

• Incumbent will collaborate with ICICI Bank team for 3 in 1 accounts (savings, salary, trading and demat) in the designated region.
• Ensure the right product is advised to the right customer, maintaining a customer-first approach.
• Provide product and after-sales support to the ICICI Bank team for customer queries and escalations.
• Comply with KYC guidelines by checking all required documents.

Skills

Good communicator

Customer service

Interpersonal skills

Confident & positive approach

Education

Graduate

Job description

Key Requirement

Strong communication, customer service orientation, and interpersonal skills, with the ability to liaise effectively with ICICI bank teams and oversee account opening process of customers. Educate customers and bank teams on benefits of investments through 3-in-1 account. Ensure adherence to KYC guidelines.

Job Summary

Helps Bank sourcing team for 3-in-1 account combining savings, trading, and demat accounts in the assigned region and ensuring a customer-first approach.

Roles & Responsibilities:

• Incumbent will be responsible to collaborate with ICICI Bank team for 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority.
• Product and after sales support to the ICICI Bank team for handling customer queries and escalations if any.
• To meet the KYC guidelines by checking all the KYC related documents from the customers

Qualification:

• Graduate

Skills and Experience:

• Good Communicator
• Customer Service Orientation
• Interpersonal Skills
• Confident & positive approach