Sales Manager

ICICI Securities; Rajkot; On-site; INR 600,000 - 800,000; Full time

Job summary

ICICI Securities in Rajkot seeks a Sales Manager to liaise with ICICI Bank teams, educate customers on 3-in-1 accounts, and oversee the account opening process with a priority on customer-first service.

The role requires graduate level education, excellent communication, and strong interpersonal skills to handle customer queries and KYC compliance in a fast-paced regional environment.

Qualifications

• Must be a Graduate with strong communication skills.
• Ability to provide excellent customer service and understanding customer needs.
• Strong interpersonal skills to liaise with ICICI Bank teams and customers.

Responsibilities

• Collaborate with ICICI Bank team for 3 in 1 account region coverage.
• Advise and sell suitable products while keeping customer needs as priority.
• Provide product and after-sales support to ICICI Bank team and customers for queries and escalations.
• Ensure KYC guidelines are followed by checking KYC documents.

Skills

Good Communicator

Customer Service Orientation

Interpersonal Skills

Confident & Positive Approach

Education

Graduate

Job description

Sales Manager

Strong communication, customer service orientation, and interpersonal skills, with the ability to liaise effectively with ICICI bank teams and oversee account opening process of customers. Educate customers and bank teams on benefits of investments through 3-in-1 account. Ensure adherence to KYC guidelines.

Job Summary

Helps Bank sourcing team for 3-in-1 account combining savings, trading, and demat accounts in the assigned region and ensuring a customer-first approach.

Roles & Responsibilities:

• Incumbent will be responsible to collaborate with ICICI Bank team for 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority.
• Product and after sales support to the ICICI Bank team for handling customer queries and escalations if any.
• To meet the KYC guidelines by checking all the KYC related documents from the customers

Qualification:

• Graduate

Skills and Experience:

• Good Communicator
• Customer Service Orientation
• Interpersonal Skills
• Confident & positive approach