Sales Manager

ICICI Securities Limited; Jamnagar; On-site; INR 300,000 - 480,000; Full time

Job summary

ICICI Securities Limited in Jamnagar, Gujarat, is seeking a customer-focused liaison to drive 3-in-1 account openings and educate customers and ICICI Bank teams on benefits. You will collaborate with ICICI Bank teams to ensure the right products are advised, meet KYC guidelines, and provide after-sales support while maintaining a customer-first approach in the region.

Strong communication and interpersonal skills are essential, with the ability to handle queries, escalate issues, and ensure

Qualifications

• Graduate degree required.
• Strong communication and customer service orientation.
• Interpersonal skills and ability to engage with customers and bank teams.

Responsibilities

• Collaborate with ICICI Bank team for 3 in 1 account in the assigned region.
• Ensure right product is advised and sold to the customer, with priority on customer service.
• Provide product and after-sales support to ICICI Bank for customer queries and escalations.
• Meet KYC guidelines by checking all KYC documents from customers.

Skills

Good Communicator

Customer Service Orientation

Interpersonal Skills

Confident & positive approach

Education

Graduate

Job description

We are looking for Strong communication, customer service orientation, and interpersonal skills, with the ability to liaise effectively with ICICI bank teams and oversee account opening process of customers. Educate customers and bank teams on benefits of investments through 3-in-1 account. Ensure adherence to KYC guidelines.

Job Summary

Helps Bank sourcing team for 3-in-1 account combining savings, trading, and demat accounts in the assigned region and ensuring a customer-first approach.

Roles & Responsibilities:

• Incumbent will be responsible to collaborate with ICICI Bank team for 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority.
• Product and after sales support to the ICICI Bank team for handling customer queries and escalations if any.
• To meet the KYC guidelines by checking all the KYC related documents from the customers

Qualification:

• Graduate

Skills and Experience:

• Good Communicator
• Customer Service Orientation
• Interpersonal Skills
• Confident & positive approach