Sales Executive- Hyderabad

ICICI Securities Limited; Hyderabad; On-site; INR 250,000 - 350,000; Full time

Job summary

ICICI Securities Limited in Hyderabad invites applications for a Customer Relations Executive to support the 3-in-1 account initiative. You will liaise with ICICI Bank teams, educate customers on investment benefits, and ensure KYC compliance while delivering a customer-first service experience.

You will assist the bank sourcing team to promote savings, trading, and demat accounts in the region, maintain strong communication, and address customer queries with confidence and professionalism.

Qualifications

• Graduate degree required.
• Strong communication and customer service orientation.
• Interpersonal skills with a confident, positive attitude.

Responsibilities

• Collaborate with ICICI Bank team for 3 in 1 accounts in the assigned region.
• Ensure the right product is advised and customer needs are understood and serviced promptly.
• Provide product and after-sales support to banks and handle customer queries and escalations.
• Ensure KYC guidelines are followed by reviewing customer documents.

Skills

Good Communicator

Customer Service Orientation

Interpersonal Skills

Confident & Positive Approach

Education

Graduate

Job description

Job Description-

Key Requirement

Strong communication, customer service orientation, and interpersonal skills, with the ability to liaise effectively with ICICI bank teams and oversee account opening process of customers. Educate customers and bank teams on benefits of investments through 3-in-1 account. Ensure adherence to KYC guidelines.

Job Summary

Helps Bank sourcing team for 3-in-1 account combining savings, trading, and demat accounts in the assigned region and ensuring a customer-first approach.

Roles & Responsibilities:

• Incumbent will be responsible to collaborate with ICICI Bank team for 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority.
• Product and after sales support to the ICICI Bank team for handling customer queries and escalations if any.
• To meet the KYC guidelines by checking all the KYC related documents from the customers

Qualification:

• Graduate

Skills and Experience:

• Good Communicator
• Customer Service Orientation
• Interpersonal Skills
• Confident & positive approach