Sales Manager

ICICI Securities; Mysuru; On-site; INR 700,000 - 1,200,000; Full time

Job summary

ICICI Securities in Mysuru, India, seeks a Sales Manager to collaborate with ICICI Bank teams for 3-in-1 accounts, educate customers, and ensure rigorous KYC adherence.

The role focuses on sourcing 3-in-1 accounts in the assigned region, delivering customer-first service, and providing product and after-sales support to bank teams.

Qualifications

• Graduate with strong communication and customer service orientation.
• Ability to liaise with ICICI Bank teams and oversee 3-in-1 account onboarding.
• Knowledge of KYC guidelines and customer needs.

Responsibilities

• Collaborate with ICICI Bank team for 3 in 1 accounts in the region.
• Advise and service customers, prioritizing their needs.
• Provide product and after-sales support to bank teams for customer queries and escalations.
• Ensure KYC guidelines are followed by reviewing customer documents.

Skills

Good Communicator

Customer Service Orientation

Interpersonal Skills

Confident & Positive Approach

Education

Graduate

Job description

Sales Manager

Key Requirement

Strong communication, customer service orientation, and interpersonal skills, with the ability to liaise effectively with ICICI bank teams and oversee account opening process of customers. Educate customers and bank teams on benefits of investments through 3-in-1 account. Ensure adherence to KYC guidelines.

Job Summary

Helps Bank sourcing team for 3-in-1 account combining savings, trading, and demat accounts in the assigned region and ensuring a customer-first approach.

Roles & Responsibilities:

• Incumbent will be responsible to collaborate with ICICI Bank team for 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority.
• Product and after sales support to the ICICI Bank team for handling customer queries and escalations if any.
• To meet the KYC guidelines by checking all the KYC related documents from the customers

Qualification:

• Graduate

Skills and Experience:

• Good Communicator
• Customer Service Orientation
• Interpersonal Skills
• Confident & positive approach