Sales Manager-Suvidha LAP

Idfc First Bank Limited; Kakinada; On-site; INR 500,000 - 700,000; Full time

Job summary

IDFC FIRST Bank Limited is seeking a Sales Manager for Suvidha LAP with a strong focus on customer acquisition and service excellence. You will drive new customer growth, map catchment needs, and coordinate with relationship managers to unlock banking opportunities.

The role emphasizes meeting monthly acquisition targets, maintaining compliance, and mentoring junior staff while delivering best-in-class service to customers across the pan-India network.

Qualifications

• Experience in acquiring customers for financial products.
• Proven ability to meet sales targets and drive customer engagement.
• Strong communication and relationship-building skills.

Responsibilities

• Acquire Suvidha LAP customers in the assigned segment and meet monthly targets.
• Analyze customer banking needs to identify opportunities for cross-sell of products.
• Provide regular feedback to the RM on customer opportunities and needs.
• Ensure adherence to selling norms and SOPs and comply with regulatory requirements.

Skills

Customer acquisition

Sales orientation

Customer service

Communication

Team mentoring

Education

Graduate - Any

Postgraduate - Any

Job description

Job Requirements

Job Title - Sales Manager - Suvidha LAP

Place of work: Pan India

Business Unit - Retail Banking

Function - Retail Banking

Job Purpose: The role entails direct customer interaction and is responsible for acquisition of Suvidha LAP customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Roles & Responsibilities

• Acquisition of Suvidha LAP customers in the identified segment
• Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer
• Provide regular feedback to RM on opportunities and customer needs
• Ensure adherence to selling norms and SOPs defined by the organization
• Ensure strict compliance with internal guidelines and external regulations.
• Ensure quality sourcing in line with the Bank's policy.

Managerial & Leadership Responsibilities:

Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity Create environment for team to focus on automation and digital enablement to fulfil customer& needs holistically Attract & retain best-in class talent to meet Bank's rapid growth targets.

Educational Qualifications:

• Graduate - Any
• Postgraduate - Any
• Experience: 0 to 4 Years