Sales Manager - Personal Loan

SMFG INDIA CREDIT COMPANY; Thane, Navi Mumbai; On-site; INR 420,000 - 560,000; Full time

Job summary

SMFG INDIA CREDIT COMPANY in Thane seeks a Channel Partner Manager to generate Personal Loan business through DSAs, channel partners, and referrals. You will identify and acquire customers, develop sourcing channels, and ensure consistent lead generation and conversion.

You will plan monthly and quarterly sales targets, monitor performance, and drive loan sourcing and disbursements while maintaining portfolio quality.

Qualifications

• Excellent communication, negotiation, and relationship management are essential.
• Ability to build and sustain a strong partner network.
• Target-oriented with a proactive sales mindset.

Responsibilities

• Acquire Personal Loan business via Direct Sales, DSAs, Channel Partners, and referrals.
• Manage DSAs and Channel Partners, driving productivity and business volumes.
• Prepare monthly/quarterly plans to achieve sales objectives and targets.
• Execute market development and local marketing campaigns to raise awareness.
• Maintain excellent customer service and nurture relationships for repeat business.
• Ensure sourcing compliance and maintain portfolio quality per guidelines.

Skills

Communication skills

Negotiation

Relationship management

Sales mindset

Education

Graduate in any discipline

Job description

Role & responsibilities

1. Customer Acquisition

• Generate Personal Loan business through Direct Sales, DSAs, Channel Partners, and Referral Networks.
• Identify and acquire new customers to achieve assigned business targets.
• Develop new sourcing channels to increase loan disbursements and market penetration.
• Ensure consistent lead generation and conversion.

2. Channel Partner & DSA Management

• Build and maintain strong relationships with DSAs and Channel Partners.
• Drive productivity and business volumes through partner engagement.
• Conduct regular meetings, training sessions, and product updates for channel partners.
• Expand and strengthen the partner network across the assigned territory.

3. Business Planning & Target Achievement

• Prepare monthly and quarterly business plans to achieve sales objectives.
• Monitor daily performance and implement strategies to improve productivity.
• Drive loan sourcing, sanctions, and disbursements as per business goals.
• Ensure achievement of revenue and portfolio targets.

4. Market Development & Awareness

• Create market awareness through direct and indirect marketing initiatives.
• Conduct promotional activities, customer meets, and local marketing campaigns.
• Track competitor activities and identify emerging business opportunities.
• Increase the company's presence and visibility in the assigned market.

5. Customer Relationship Management

• Ensure excellent customer service throughout the loan lifecycle.
• Maintain strong relationships with existing customers for repeat business and referrals.
• Resolve customer queries and coordinate with internal teams for smooth processing.

6. Compliance & Process Adherence

• Ensure all sourcing activities comply with company policies and regulatory guidelines.
• Maintain portfolio quality and minimize delinquency.
• Follow documentation and operational processes effectively.

Preferred candidate profile

• Graduate in any discipline.
• Experience in Personal Loan, Unsecured Loan, Credit Card, or Retail Asset Sales.
• Strong network of DSAs, Channel Partners, and Referral Partners.
• Excellent communication, negotiation, and relationship management skills.
• Target-oriented with a strong sales mindset.
• Knowledge of local markets and competition.