Sales Manager-Personal Loan (Direct Sales Team)

Idfc First Bank Limited; Madurai District; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Idfc First Bank Limited in Tamil Nadu seeks a dynamic sales leader to drive personal loan growth across identified segments. You will acquire new customers, lead a team of DSTs, and ensure monthly targets are met with high-quality sourcing.

The role emphasizes multi-channel sourcing via branches, central leads, and referrals, while maintaining regulatory compliance and delivering excellent customer service. Travel within the region may be required.

Qualifications

• Graduate in any discipline (mandatory).
• Minimum 1 year in sales or banking, preferably in personal loans or retail banking.
• Knowledge of banking products, multi-channel sourcing, and regulatory norms.

Responsabilités

• Acquire new personal loan customers across identified segments and geographies.
• Manage a team of DSTs to drive high-quality Personal Loan sourcing.
• Ensure consistent achievement of monthly acquisition and revenue targets.
• Identify cross-sell opportunities.
• Oversee multiple sourcing channels including branches, DSTs, and central lead funnels.
• Organize and execute lead generation and promotional activities at identified locations to generate Open market business.

Formation

Graduate in any discipline (mandatory)

Description du poste

Job Requirements

Key Responsibilities

Primary Responsibilities

• Acquire new personal loan customers across identified segments and geographies.


• Manage a team of DSTs to drive high-quality Personal Loan sourcing.


• Ensure consistent achievement of monthly acquisition and revenue targets.


• Identify cross-sell opportunities.


• Ensure compliance with selling norms, SOPs, and regulatory guidelines.


• Maintain high standards of sourcing quality and customer service.

Channel & Lead Management

• Oversee multiple sourcing channels including branches, DSTs, and central lead funnels.


• Ensure leads received from central teams are promptly and effectively attended.


• Organize and execute lead generation and promotional activities at identified locations to generate Open market business


• Work closely with branch teams to maximize business potential from walk-ins and referrals.

Secondary Responsibilities

• Conduct catchment mapping to identify and target potential customer segments.


• Gather and act on customer feedback to improve service delivery.


• Support initiatives aimed at enhancing customer experience and satisfaction.

Candidate Profile

Education

• Graduate in any discipline (mandatory)

Experience

• Minimum 1 years in sales or banking, preferably in personal loans or retail banking.

Skills & Attributes

• Strong customer orientation and relationship-building skills


• Excellent communication and interpersonal abilities


• Target-driven mindset with leadership capabilities


• Knowledge of banking products, multi-channel sourcing, and regulatory norms


• Ability to manage teams and drive performance across diverse channels