Personal Loan Sales Manager

Kotak Mahindra Bank Limited; Ahmedabad District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a Sales Manager for Personal Loan Sales to source customers through direct sales, referrals, and DSAs, while achieving targets and maintaining portfolio quality.

The role emphasizes customer relationship building, proper documentation, and cross-functional collaboration to ensure smooth loan processing and compliance with credit guidelines.

Qualifications

• Graduate in any discipline (MBA preferred).
• 3-8 years of experience in Personal Loan, Unsecured Lending, Credit Card, or Retail Asset Sales.
• Strong understanding of retail lending products and processes.
• Experience Level Senior Level.

Responsibilities

• Drive Personal Loan business and achieve assigned sales targets.
• Generate leads through open market, referrals, and channel partners.
• Recruit, manage, and motivate DSAs/direct sales teams.
• Build and maintain strong relationships with customers and business partners.
• Conduct customer meetings and understand financing requirements.
• Ensure proper documentation and smooth loan processing.
• Maintain portfolio quality and adhere to compliance guidelines.
• Monitor competition and identify market opportunities.
• Prepare sales reports and MIS on a regular basis.
• Monitor market trends, identify business opportunities, and ensure compliance with organizational policies and credit guidelines while maintaining portfolio quality.

Skills

Lead generation

DSA management

Sales leadership

Customer relationship building

Education

Graduate in any discipline (MBA preferred)

Job description

The Sales Manager - Personal Loan Sales is responsible for sourcing and acquiring new Personal Loan customers through various channels including direct sales, referrals, DSAs, and market activities. The incumbent will drive business growth by achieving assigned sales targets, building strong customer relationships, and expanding the partner network. The role involves understanding customer requirements, ensuring proper documentation, coordinating with internal teams for loan processing, and maintaining high service standards. The candidate is also expected to monitor market trends, identify business opportunities, and ensure compliance with organizational policies and credit guidelines while maintaining portfolio quality.

Key Responsibilities

• Drive Personal Loan business and achieve assigned sales targets.
• Generate leads through open market, referrals, and channel partners.
• Recruit, manage, and motivate DSAs/direct sales teams.
• Build and maintain strong relationships with customers and business partners.
• Conduct customer meetings and understand financing requirements.
• Ensure proper documentation and smooth loan processing.
• Maintain portfolio quality and adhere to compliance guidelines.
• Monitor competition and identify market opportunities.
• Prepare sales reports and MIS on a regular basis.
• Monitor market trends, identify business opportunities, and ensure compliance with organizational policies and credit guidelines while maintaining portfolio quality.

Qualifications & Experience

• Graduate in any discipline (MBA preferred).
• 3-8 years of experience in Personal Loan, Unsecured Lending, Credit Card, or Retail Asset Sales.
• Strong understanding of retail lending products and processes.
• Experience Level Senior Level