Sales Manager- Foreign Exchnage

SOTC Travel Limited; Hyderabad; On-site; INR 700,000 - 1,100,000; Full time

Job summary

SOTC Travel Limited in Hyderabad seeks a Sales Manager- Foreign Exchange to drive sale and service quality in the Airport, B2C and B2B channels. You will ensure regulatory compliance with RBI, FEMA and AML guidelines, onboard customers smoothly and coordinate with branch delivery teams for accurate, timely operations.

The role emphasizes achieving revenue targets, exploring new markets and maintaining strong customer relationships for long-term business growth.

Responsibilities

• Achieve planned sales for the Airport, B2C and B2B on a monthly / quarterly / annual basis.
• Achieve net revenue on an annual basis.
• High level of Service Quality.
• Ensure adherence with RBI, FEMA and AML guidelines.
• Responsible to acquire new business by driving the assigned line of business & achieve the set sales targets.
• Achieve the assigned revenue targets on a monthly / quarterly / annual basis.
• Responsible for margin management.
• Explore new markets to penetrate & achieve the benchmarked conversion ratio.
• Responsible for smooth on-boarding of customers and conduct seamless operations.
• Responsible for high accuracy and setting excellent customer service standards.
• Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport.
• Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis.
• Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines.
• Maintain effective co-ordination between the customer and the branch service delivery team.
• Responsible to report the actual daily position to dealing room.
• Be a team player and ensure a cohesive working.
• Relationship management with the customers for a long term mutually beneficial business association.
• Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines.
• Analyzing the CRM data and refining / sharpening the approach of the team.
• Giving inputs to the Digital Marketing team about customer trends and preferences.
• Be accountable to manage a shift in case of an Airport counter.
• Supervise & guide the team members on overall branch operations, accuracy and timely deliveries.
• Train the team on sales & operational techniques.
• Review the team performance on a periodic basis.
• Lead and motivate the team to perform their tasks efficiently.
• Drive 100% regulatory and statutory compliance.
• Ensure the team is abreast of the regulatory and compliance changes and the team participates in the online tests and pass it.

Job description

Please find the JD

Role - Sales Manager- Foreign Exchange

Location- Hyderabad

Responsibilties

1. Achieve planned sales for the Airport, B2C and B2B on a monthly / quarterly / annual basis.
2. Achieve net revenue on an annual basis.
3. High level of Service Quality.
4. Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines.
5. Responsible to acquire new business by driving the assigned line of business & achieve the set sales targets.
6. Achieve the assigned revenue targets on a monthly / quarterly / annual basis,
7. Responsible for margin management.
8. Explore new markets to penetrate & achieve the benchmarked conversion ratio.
9. Responsible for smooth on-boarding of customers and conduct seamless operations.
10. Responsible for high accuracy and setting excellent customer service standards.
11. Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport.
12. Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis.
13. Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines.
14. Maintain effective co-ordination between the customer and the branch service delivery team.
15. Responsible to report the actual daily position to dealing room.
16. Be a team player and ensure a cohesive working.
17. Relationship management with the customers for a long term mutually beneficial business association.
18. Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines.
19. Analyzing the CRM data and refining / sharpening the approach of the team.
20. Giving inputs to the Digital Marketing team about customer trends and preferences.
21. Be accountable to manage a shift in case of an Airport counter.
22. Supervise & guide the team members on overall branch operations, accuracy and timely deliveries.
23. Train the team on sales & operational techniques.
24. Review the team performance on a periodic basis.
25. Lead and motivate the team to perform their tasks efficiently.
26. Drive 100% regulatory and statutory compliance.
27. Ensure the team is abreast of the regulatory and compliance changes and the team participates in the online tests and pass it.