Sales Manager- DSA Agra

IIFL Home Finance; Agra District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

IIFL Home Finance Ltd. is seeking a dynamic Branch Operations Leader to drive home loan and mortgage sales at our Agra branch.

You will steer customer acquisition, build channel partnerships, manage a sales team, and ensure compliance while delivering a superior customer experience. The role focuses on expanding market presence, maintaining portfolio quality, and achieving branch targets through direct sourcing, DSA, and open-market channels.

Qualifications

• 25 years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposure to Loans Against Property preferred
• Direct customer acquisition and channel sales; strong local market knowledge and regional network
• Minimum Graduate with relevant BFSI experience
• Strong leadership and ability to drive branch sales targets
• Experience with sales MIS and Excel for performance tracking

Responsibilities

• Manage overall branch sales operations including business development, customer service, and compliance
• Drive home loan business growth through direct sourcing, DSA, and open-market channels
• Build and maintain strong customer and builder relationships for cross-sell opportunities
• Develop and implement strategies to achieve branch sales targets
• Monitor branch portfolio performance and implement corrective measures
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements
• Collaborate with Operations and Risk teams to streamline loan processes and control NPAs
• Oversee collections for acquired portfolios to maintain asset quality
• Track market trends and competitor activities; adjust strategies accordingly
• Execute promotional campaigns to boost customer acquisition

Skills

Lead sales teams

Business development

Negotiation & influencing

Interpersonal communication

Analytical skills

Excel / MIS tools

Education

Graduate

Job description

The role is responsible for leading branch operations and driving business growth for home loan and mortgage products. It involves achieving sales targets through team management, market development, and strategic partnerships. The position focuses on expanding customer acquisition, ensuring compliance, maintaining portfolio quality, and delivering a superior customer experience across all branch activities.

Key Responsibilities:

• Manage overall branch sales operations, including business development, customer service, and compliance
• Drive home loan business growth through direct sourcing, DSA and open-market channels
• Build and maintain strong customer and builder relationships to maximize business value and cross-sell opportunities
• Develop and implement strategies to achieve branch sales targets
• Monitor branch portfolio performance and implement corrective measures
• Ensure adherence to regulatory guidelines, internal policies, and audit requirements
• Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality, and control NPAs
• Oversee collections for acquired portfolios to ensure healthy asset quality
• Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes
• Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition

Skills Required:

• Proven ability to lead sales teams and manage branch-level PL
• Strong business development, networking, negotiation, and influencing skills
• Excellent interpersonal, communication, and problem-solving abilities
• High motivation, self-starter attitude, and bias for action in a high-performance environment
• Strong analytical skills to track performance and drive profitability
• Working knowledge of Excel and sales MIS tools

Educational Qualifications and Experience:

• 25 years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposure to Loans Against Property preferred
• Prior experience in direct customer acquisition and channel sales; strong local market knowledge and established regional network
• Minimum Graduate

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.