Walk-in | Sales Executive

Taabow Travels; Chennai District; On-site; INR 250,000 - 380,000; Full time

Job summary

Taabow Travels is seeking a sales executive to handle inbound calls and walk-in customers from the Chennai office. You will explain tour packages, visa services, pricing, inclusions, and other travel-related offerings, and aim to convert enquiries into confirmed bookings.

You’ll maintain accurate customer details in the CRM, follow up diligently, and coordinate with visa, tour, operations and accounts teams after booking.

Qualifications

• 3 years of experience in sales, telesales, customer service, travel sales, or a similar role.
• Freshers with good communication and sales ability can also apply.
• Fluent in Tamil and English; additional languages are an advantage.

Responsibilities

• Attend incoming customer calls and understand travel requirements.
• Handle walk-in customers professionally at the office.
• Explain tour packages, visa services, pricing, inclusions, and other travel-related services.
• Convert enquiries into bookings through follow-up.
• Make follow-up calls to interested customers and pending leads.
• Prepare and share quotations/packages with customers.
• Maintain accurate customer details and CRM updates.
• Coordinate with visa, tour, operations, and accounts teams after booking.
• Assist customers with payment and booking confirmation.
• Handle questions and objections professionally.
• Achieve monthly sales and conversion targets.
• Maintain good relationships before handing confirmed bookings to operations/service team.

Skills

Sales

Customer service

Communication

CRM usage

Tamil language

English language

Walk-in handling

Tools

CRM software

Job description

Role & Responsibilities

• Attend incoming customer calls and understand their travel requirements.
• Handle walk-in customers professionally at the office.
• Explain tour packages, visa services, pricing, inclusions, and other travel-related services.
• Convert enquiries into confirmed bookings through proper follow-up.
• Make follow-up calls to interested customers and pending leads.
• Prepare and share quotations/packages with customers.
• Maintain accurate customer details, call updates, follow-up dates, and sales status in the CRM.
• Coordinate with internal visa, tour, operations, and accounts teams after booking.
• Assist customers with payment and booking confirmation.
• Handle customer questions and objections professionally.
• Achieve monthly individual sales and conversion targets.
• Maintain good customer relationships before handing confirmed bookings to the respective operations/service team.

Preferred Candidate Profile

• 03 years of experience in sales, telesales, customer service, travel sales, or a similar role.
• Freshers with good communication and sales ability can also apply.
• Good communication skills in Tamil and English. Additional languages are an advantage.
• Comfortable speaking with customers over phone and face-to-face.
• Confident in explaining products, pricing, and offers.
• Strong follow-up and customer-conversion skills.
• Basic computer knowledge and ability to use CRM/software.
• Good listening, negotiation, and interpersonal skills.
• Target-oriented and responsible for assigned leads.
• Should be comfortable working from the office and handling walk-in customers.
• Candidates with experience in travel agencies, tour packages, visas, hospitality, or tourism sales will be preferred.