Sales Manager

VITS Hotels; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

VITS Hotels is looking for a Hotel Sales Manager in Mumbai, Maharashtra, to drive room revenue and manage corporate business. The role requires generating room nights, acquiring new accounts, and achieving revenue targets. Candidates should have a Bachelor’s degree, ideally in Hotel Management, along with 3-6 years of sales experience in the hotel sector. Strong negotiation skills and a performance-driven mindset are essential for success in this role.

Qualifications

• 3-6 years of experience in hotel sales.
• Exposure to corporate, banquet, and travel trade sales.

Responsibilities

• Generate room nights through Corporate, Travel Agents, and B2B segments.
• Acquire and manage key corporate and institutional accounts.
• Achieve monthly, quarterly, and annual revenue targets.
• Conduct daily sales calls, client meetings, and hotel site inspections.
• Negotiate rates, contracts, and agreements within approved guidelines.
• Coordinate with Revenue Management, Front Office, Banquets, and Operations.
• Drive banquet, conference, wedding, and long-stay business.
• Participate in sales blitzes, roadshows, and networking events.
• Prepare and submit daily, weekly, and monthly sales reports.
• Maintain accurate MIS, CRM, and account documentation.
• Ensure rate integrity and adherence to brand sales policies.
• Handle key client escalations professionally.

Skills

Strong negotiation and relationship management skills

Sound understanding of hotel sales segments

Knowledge of basic revenue management concepts

Excellent communication and presentation skills

Ability to work under pressure and meet targets

Strong reporting and analytical ability

Education

Graduate; Hotel Management preferred

Job description

Job Description - Hotel Sales Manager

Department: Sales & Marketing

Reports To: Director of Sales / General Manager

Role Purpose

The Hotel Sales Manager is responsible for driving room revenue, corporate business, and banquet sales by acquiring new accounts, managing key relationships, and achieving assigned revenue targets while maintaining brand standards and rate integrity.

Key Responsibilities

• Generate room nights through Corporate, Travel Agents, and B2B segments
• Acquire and manage key corporate and institutional accounts
• Achieve monthly, quarterly, and annual revenue targets
• Conduct daily sales calls, client meetings, and hotel site inspections
• Negotiate rates, contracts, and agreements within approved guidelines
• Coordinate with Revenue Management, Front Office, Banquets, and Operations
• Drive banquet, conference, wedding, and long-stay business
• Participate in sales blitzes, roadshows, and networking events
• Prepare and submit daily, weekly, and monthly sales reports
• Maintain accurate MIS, CRM, and account documentation
• Ensure rate integrity and adherence to brand sales policies
• Handle key client escalations professionally

Key Performance Indicators (KPIs)

• Room Nights & Revenue Achievement
• ADR and RevPAR Contribution
• Account Productivity and Retention
• Conversion Ratio (Leads to Bookings)
• Banquet and Event Revenue

Skills & Competencies

• Strong negotiation and relationship management skills
• Sound understanding of hotel sales segments
• Knowledge of basic revenue management concepts
• Excellent communication and presentation skills
• Ability to work under pressure and meet targets
• Strong reporting and analytical ability

Qualification & Experience

• Graduate; Hotel Management preferred
• 3-6 years of experience in hotel sales
• Exposure to corporate, banquet, and travel trade sales

Other Requirements

• Willingness to travel locally as required
• Flexible working hours
• Performance-driven mindset