Sales Manager

Accor; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Employee benefit card with discounted

Learning programs and talent growth

Global growth opportunities within Acc

ESG community involvement

Job summary

Accor’s Novotel Kolkata is seeking a proactive Sales professional to drive market outreach, establish and maintain relationships with current and prospective customers, and design sales plans for assigned segments.

You will support the Director of Sales and Sr. Sales Manager in developing strategic plans, coordinate with hotel departments, and execute initiatives to increase bookings, revenue, and customer satisfaction.

Responsibilities

• Investigate market conditions and competition to shape effective sales programs.
• Establish and maintain relationships with current and prospective customers.
• Update knowledge of events and opportunities to boost sales of Novotel Kolkata facilities.
• Design and execute sales plans for assigned segments to grow sales and revenue.
• Plan and initiate actions to secure new business for the organization.
• Assist leadership in developing the Strategic Sales Plan for the segments.
• Ensure achievement of objectives in the Organization’s Strategic Plan.
• Coordinate with all hotel departments to ensure service quality.

Job description

Company Description

We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

Company Description

We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

Job Description

• Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.
• Establish and maintain relationships with all the current and prospective customers.
• Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Kolkata.
• Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue.
• Plan & initiate action plan to approach and secure new business for the organization.
• Assist the Director of Sales, Associate Director of Sales & Sr. Sales Manager in the development of the Strategic Sales Plan for the segments.
• Ensure to achieve objectives established in the Organization’s Strategic Plan.
• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Kolkata.
• To ensure maximum cooperation, productivity, and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
• Identify optimal, cost effective use of the resources and educate the team on the same.
• Identify prospects for sales deals within targeted markets of the assigned area segment and also prepare and conduct sales presentations for them.
• Ensure to report regularly to the Director of Sales on progress of the various activities, provide information about prospective customers, make forecasts and track current customer feedback.
• Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
• Contribute to increase in business volume.

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.