Sales Manager

LTI Mindtree; Hyderabad; On-site; INR 450,000 - 600,000; Full time

Job summary

LTI Mindtree in Hyderabad is seeking a customer-focused Inbound Sales Advocate to support Microsoft's consumer portfolio across phone and chat channels. You will engage inbound customers, understand buying intent, and guide them toward a successful purchase decision.

Responsibilities include using consultative selling to recommend devices, software, and addons, handling objections, and documenting interactions in CRM systems while maintaining privacy and data security standards.

Qualifications

• 3–6 years of relevant experience in inbound sales.
• Experience engaging customers via phone and chat.
• Ability to recommend products and close sales.
• Familiarity with CRM systems and data privacy.

Responsibilities

• Serve as the first point of contact for inbound consumer sales inquiries across phone and digital chat channels.
• Understand customer needs quickly and identify product opportunities across Microsoft consumer offerings.
• Use consultative selling techniques to recommend relevant devices software and addon solutions.
• Guide customers through the purchase journey and help move them toward a buying decision.
• Handle objections professionally and build trust through knowledgeable customer conversations.
• Recommend follow up actions and schedule future touchpoints where appropriate.
• Accurately document customer interactions in CRM systems.
• Capture customer insights and feedback to improve the sales experience.
• Maintain privacy and security standards and meet defined performance goals.

Skills

Sales CRM

Microsoft

Job description

Hii dear,

we are hiring for one of the leading organization i.e, LTI Mindtree for the position of sales Advocate,

Location : Hyderabad.

Experience : 3-6 years.

Skills:

sales CRM, Microsoft,

Job Description

• We are looking for a customer focused Inbound Sales Advocate to support Microsofts consumer portfolio across phone and chat channels This role is responsible for engaging inbound customers understanding buying intent recommending the right products and guiding customers toward a successful purchase decision The ideal candidate combines strong consultative selling ability with confidence empathy and product curiosity

Key Responsibilities

• Serve as the first point of contact for inbound consumer sales inquiries across phone and digital chat channels
• Understand customer needs quickly and identify product it opportunities across Microsoft consumer offerings
• Use consultative selling techniques to recommend relevant devices software and addon solutions
• Guide customers through the purchase journey and help move them toward a buying decision
• Handle objections professionally and build trust through knowledgeable customer friendly conversations
• Recommend follow up actions and schedule future touchpoints where appropriate
• Accurately document customer interactions needs and outcomes in CRMsales systems
• Captur customer insights and feedback to improve the overall sales experience
• Maintain high standards of privacy security compliance and customer data handlingMeet defined performance goals for sales conversion customer satisfaction and productivity
• Required Skills Technical Functional

notice period : immediate to 30days.

payroll company: LTI Mindtree.