Sales - International Telecom | Permanent Role

NTT DATA, Inc.; Gurugram District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Company-provided transportation

Night shift compensation

Job summary

NTT DATA, Inc. is hiring for an outbound sales role in Gurgaon, focused on selling telecom products to Canadian customers. The role involves making high-volume calls, understanding customer needs, and achieving sales targets.

Applicants should have a neutral English accent, good communication skills, and ideally some sales experience. The position is suitable for graduates, including freshers and candidates with up to 7 years of BPO/sales experience.

Qualifications

• Freshers or up to 7 years of experience in BPO or sales preferred.
• Willingness to learn and handle rejection with confidence.

Responsibilities

• Make high-volume outbound calls to Canada-based customers.
• Pitch telecom products and understand customer needs.
• Achieve daily, weekly, and monthly sales targets.

Skills

Neutral English accent

Good communication skills

Sales experience

Strong listening skills

Education

Graduate

Job description

NTT DATA- Hiring for Sales (Outbound International Telecoms Sales) - in Gurgaon - Permanent Role

Work Schedule & Benefits (Applicable to All Roles)

• Shift Timing: US Canada Shift (Night Shift aligned to North American time zones)
• Working Hours: 10 hours per shift (including breaks as per company policy)
• Work Mode: 100% Work from Office
• Transportation: Company-provided pick-up and drop facility (for night shifts)

Role Summary

Entry-level / Experienced sales role responsible for outbound calling to Canadian customers, pitching telecom products/services, and driving conversions from provided leads.

Key Responsibilities

• Make high-volume outbound calls to Canada-based customers using assigned leads
• Pitch telecom products (plans, upgrades, bundles, etc.)
• Understand customer needs and recommend suitable offerings
• Achieve daily/weekly/monthly sales targets
• Maintain accurate records in CRM (call outcomes, conversions, follow-ups)
• Handle objections and rejections professionally
• Follow defined scripts, compliance, and call quality standards
• Ensure adherence to shift timings

Required Skills

• Neutral/clear English accent (international process readiness)
• Good communication and persuasion skills
• Sales Experience and willingness to learn
• Confidence in handling rejection
• Strong listening skills and customer empathy

Eligibility

• Graduate
• Freshers or up to 07 years of experience (BPO/sales preferred)