Sales Head

Colocacion Services; Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Colocacion Services in Mumbai is seeking a senior sales leader to drive order bookings and revenue for residential projects. You will align marketing, CRM and field teams to execute the sales strategy and build strong relationships with corporate clients, brokers and consultants.

The role demands extensive experience in real estate sales, strategic thinking, and the ability to guide cross-functional teams toward aggressive targets and superior client satisfaction.

Qualifications

• 15–23 years of relevant experience in real estate sales or related field.
• Familiarity with real estate industry and market dynamics.
• MBA or BE or any degree as stated in education requirements.

Responsibilities

• Oversee sales and liaise with Marketing and CRM for residential segment.
• Define penetration strategy for the Bangalore market and meet revenue targets.
• Coordinate with channel partners, brokers and property consultants.
• Lead market research activities and monitor trends to adapt strategies.
• Manage customer lifecycle from booking to handover with strong CSAT focus.
• Support training and development to提升 sales team productivity.

Skills

Market research

Sales strategy

Team management

Relationship building

Channel partner management

Education

Any Degree + MBA or BE or Any graduate

Job description

Key purpose of the job: The role is responsible for achieving the targets for order booking, sales revenue, unit sales and implementing the sales and Marketing strategy for assigned project.

Key Accountabilities

• To oversee the entire Sales and liase with Marketing and CRM of residential segment.
• To define the strategy for penetration and stay ahead of curve in Bangalore market and achieve the revenue targets defined.
• To liaison with the internal and external channel partners/agencies and ensure articulation of Companys desired image and position, to agencies both internal and external.
• Ensure that the Company regularly conducts relevant market research and coordinate and oversee this activity and monitor market trends.
• To participate in development of incentive plans for the sales team Sales management
• To review Sales team performance on a daily basis to ensure generation of leads through calls, references and various marketing & promotional measures and to ensure prompt responsiveness on sales enquires so as to maximize sales conversions
• To ensure productivity of the Sales team and provide necessary support in terms of training etc to enhance productivity
• To coordinate with other functions viz. Sales Admin/CRM, Engineering, Legal on critical customer queries
• Managing the entire customer life cycle with excellent customer experience from booking to Handover.
• To identify and develop relations with existing & new key customers (E.g. Corporates, HNI Clients)
• To oversee after sales support to the customers
• To identify and develop relationships with Partners (brokers/ property consultants) to ensure market penetration in the region.
• Responsible for planning, development and implementation of all of the companys marketing and sales strategies for residential space, communications, and public relations activities, both external and internal. To direct the efforts of the marketing, communications and public relations staff and coordinate at the strategic and tactical levels with the other functions of the company.
• To assess the demand of products and services in the Real estate sector in the micro and macro market and accordingly plan the positioning of products and services offered by the company.
• To ensure effective implementation of Marketing strategies and initiatives to drive sales
• To identify local media for marketing communication and provide inputs to the centralized Marketing team
• To coordinate and support PR activities under guidance of the Central PR team
• To continuously track changing trends of the consumer and conveying the same to the HOD
• To track competitor movements in the region and strategies for their properties so as to get strategic advantage and first mover advantage

Strategic

• To develop the strategy for sales and sales plan in line with the Organization goals
• To provide market intelligence and trends in the market to enable shaping future strategy.
• To conceptualize & launch sales initiatives to maximize order booking
• To consistently evaluate market trends and competitors move to protect existing sales and maximize future sales opportunities
• To achieve satisfactory customer satisfaction scores (CSAT) and collection targets
• Process improvement and automation for betterment of customer experience

Developmental

• Keep abreast of developments in the area
• Participate in recruitment of appropriate talent in line with approvals for work area
• Manage the team effectively by coaching, mentoring, provide periodic feedback and exposure to enhance learning.
• To share best practices within the project/ region

Internal & External Interactions

Internal: CEO, Business Heads, All Functional Heads, Project Heads
External: Customers, suppliers, contractors, External consultants

Education & Experience Requirement

• Any Degree + MBA or BE or Any graduate
• At least 15-23 years of relevant experience.
• Familiarity with real estate industry