Sales Executive

MRX Indian Spices; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Volume-based incentive

Monthly incentive payout

Competitive fixed salary

Job summary

MRX Indian Spices in Bengaluru, India seeks an energetic Inbound Sales professional to convert incoming inquiries and drive sales. You will manage accounts, follow up on orders, and coordinate collections with the finance team to improve cash flow.

This role emphasizes customer-centric service and effective use of CRM tools. The ideal candidate excels in English and Hindi communication, negotiates effectively, and maintains rigorous scheduling and records to support revenue growth and client

Qualifications

• Excellent verbal and written communication in English and Hindi with active listening and persuasive skills.
• Proven track record of converting phone interactions into sales and handling objections tactfully.
• Comfort in tracking payment schedules, managing accounts receivable, and following up on dues professionally.
• Strong interpersonal skills with an empathetic, firm, solution-oriented approach to client concerns.
• Strong organizational skills to balance sales conversion, account follow-ups, and collection deadlines.
• Bachelor/Bachelors degree in Business, Commerce, or related field; proficiency in CRM software and MS Office.

Responsibilities

• Inbound Sales & Lead Conversion: Receive calls, understand requirements, present solutions, and close sales.
• Account Management & Order Follow-ups: Manage accounts, pursue repeat orders, maximize lifetime value.
• Payment Collection & Receivables: Track outstanding balances and coordinate with finance for timely collection.
• Client Relationship Management: Build and maintain long-term client relationships for satisfaction and retention.
• Issue Resolution & Support: Primary contact for queries; coordinate with internal teams to resolve issues.
• Sales & Collection Tracking: Maintain logs, client records, payment schedules in CRM or reporting system.

Skills

Communication skills

Sales & negotiation

Financial tact

Customer-centric mind

Organization & multitasking

Education & tech savvy

Education

Bachelor's degree in Business/Commerce

Tools

CRM software

Accounting tools

MS Office (Excel/Word)

Job description

Role & responsibilities

• Inbound Sales & Lead Conversion: Receive incoming customer calls, understand client requirements, present relevant product/service solutions, and close sales effectively.
• Account Management & Order Follow-ups: Manage assigned customer accounts, proactively follow up with existing clients for repeat orders, and maximize account lifetime value.
• Payment Collection & Receivables Management: Track outstanding balances for assigned customer accounts and ensure timely follow-up and collection of payables in coordination with the finance team.
• Client Relationship Management: Build and maintain strong, long-term relationships with clients to ensure high customer satisfaction and retention.
• Issue Resolution & Support: Serve as the primary point of contact for customer queries, address service, billing, or product concerns, and coordinate with internal teams to resolve issues promptly.
• Sales & Collection Tracking: Maintain accurate call logs, client records, payment schedules, and order details in the CRM or reporting system.

Preferred candidate profile

• Communication Skills: Excellent verbal and written communication skills in English and Hindi with strong active listening and persuasive skills.
• Sales & Negotiation: Proven track record of converting phone interactions into completed sales, handling objections, and navigating payment-related discussions tactfully.
• Financial Tact & Detail Orientation: Comfort in tracking payment schedules, managing account receivables, and following up on pending dues professionally without damaging client relationships.
• Customer-Centric Mindset: Strong interpersonal skills with an empathetic, firm, and solution-oriented approach to resolving client concerns.
• Organization & Multitasking: Strong organizational skills to balance sales conversion, account follow-ups, and collection deadlines efficiently.
• Education & Tech Savvy: Bachelors degree in Business, Commerce, or a related field (preferred); proficiency in CRM software, basic accounting/billing tools, and MS Office (Excel/Word).

Perks and benefits

• Volume-Based Sales Incentive: Uncapped sales incentive of 1 per kg on all converted sales.
• Timely Payouts: Incentives are calculated and paid out monthly alongside your regular salary.
• Competitive Fixed Salary: Standard base compensation structure.