Sales Executive - Nutrition (Fresher)

2070Health; Gurugram District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Fixed salary + attractive performance-based incentives

Structured training in oncology basics and nutrition counselling

Opportunity to work with senior clinical experts

High-growth role in a fast-expanding oncology care ecosystem

Meaningful work that impacts patient outcomes

Job summary

A leading healthcare company is seeking an Inside Sales Executive for their Oncology Nutrition Program. This role involves handling inbound and outbound sales leads, counseling cancer patients and caregivers on the importance of oncology nutrition, and converting leads into appointments. Candidates must have excellent communication skills in English and Hindi, a background in healthcare or nutrition, and be empathetic. This position offers a competitive salary with performance-based incentives and structured training in oncology.

Qualifications

• 0–4 years in Inside Sales / Telesales / Patient Counselling.
• Healthcare, wellness, diagnostics, nutrition, or hospital sales experience preferred.

Responsibilities

• Handle inbound enquiries and make outbound follow-up calls.
• Counsel patients and caregivers on oncology nutrition.
• Maintain accurate lead records in CRM.

Skills

Excellent communication skills in English & Hindi

Strong tele-counselling and consultative sales skills

High empathy and emotional intelligence

Ability to explain medical/nutrition concepts in simple language

Strong follow-up discipline and CRM usage

Ability to handle sensitive cancer-related conversations professionally

Education

Graduate in any discipline (Preferred: Nutrition, Life Sciences, Healthcare, Paramedical background)

Job description

Job Title

Inside Sales Executive – Oncology Nutrition Program (Telesales)

Location

Gurgaon (Work From Office)

Department

Inside Sales / Patient Engagement – Oncology Nutrition

Reports To

Inside Sales Head

Role Summary

We are looking for empathetic and result-driven Inside Sales Executives to handle inbound and outbound leads for Everhope’s Oncology Nutrition Program. The role involves counseling cancer patients and caregivers over calls/WhatsApp, explaining the importance of oncology nutrition, and converting leads into OPD consultations with Dr. Manjari Chandra, Senior Oncology Nutrition Expert at Everhope.

This is a consultative sales role, where trust, empathy, and correct information are key to conversion.

Key Responsibilities

Lead Handling & Conversion

• Handle inbound enquiries from website, WhatsApp, digital campaigns, and referrals related to oncology nutrition.
• Make outbound follow-up calls to pending and cold leads to re-engage interest.
• Understand patient details such as:
  • Cancer type & stage
  • Current treatment (chemo / radiation / surgery / immunotherapy)
  • Nutrition-related issues (weight loss, appetite, weakness, side effects)
• Clearly explain the benefits of oncology nutrition and how it supports cancer treatment outcomes.
• Convert qualified leads into OPD appointments with Dr. Manjari Chandra (in-person / virtual).

Patient Counselling & Education

• Counsel patients and caregivers on:
  • Why nutrition is critical during cancer treatment
  • How personalized nutrition helps manage side effects and improves recovery
• Position Everhope’s Oncology Nutrition Program as:
  • Expert-led
  • Evidence-based
  • Personalized for each cancer journey
• Address patient concerns, hesitations, and objections with empathy and confidence.

CRM & Follow-ups

• Maintain accurate lead records in CRM.
• Update call notes, patient status, and follow-up timelines.
• Ensure zero lead leakage through disciplined follow-up.
• Track lead stages: New, Follow-up, Interested, Booked, Not Interested.

Internal Coordination

• Coordinate with:
  • Nutrition team
  • Front desk / OPD team
  • Marketing team (feedback on lead quality)
• Ensure smooth appointment booking and patient handover.

Performance & Targets

• Achieve daily and monthly:
  • Call targets
  • OPD booking targetsConversion ratios
• Maintain high quality conversations with a patient-first approach.

Required Skills & Competencies

• Excellent communication skills in English & Hindi
• Strong tele-counselling and consultative sales skills
• High empathy and emotional intelligence
• Ability to explain medical/nutrition concepts in simple language
• Strong follow-up discipline and CRM usage
• Ability to handle sensitive cancer-related conversations professionally

Eligibility Criteria

• Education: Graduate in any discipline

  (Preferred: Nutrition, Life Sciences, Healthcare, Paramedical background)

• Experience:
  • 0–4 years in Inside Sales / Telesales / Patient Counselling
  • Healthcare, wellness, diagnostics, nutrition, or hospital sales experience preferred
• Location: Gurgaon (WFO)

What We Offer

• Fixed salary + attractive performance-based incentives
• Structured training in:
  • Oncology basics
  • Nutrition counselling
  • Patient communication
• Opportunity to work with senior clinical experts like Dr. Manjari Chandra
• High-growth role in a fast-expanding oncology care ecosystem
• Meaningful work that directly impacts patient outcomes