Sales Executive – Healthcare / Patient Counselling

QHT Clinic; Gurugram District; Vor Ort; INR 335.000 - 558.000; Vollzeit

Benefits dieser Stelle

9 hours per day

One weekday off

Zusammenfassung

QHT Aesthetics OPC Pvt. Ltd. in Gurugram is seeking a target-oriented Sales Executive to join the healthcare team.

The role focuses on patient counselling, lead conversion, and pipeline management within a dynamic healthcare environment, driving appointments and conversions through structured follow-ups and empathetic communication. You will handle inbound/outbound calls, understand patient needs, and assist in converting inquiries into confirmed appointments, while maintaining a robust CRM

Qualifikationen

• Excellent verbal and written communication skills are essential.
• Strong patient counselling and convincing abilities are required.
• Good objection-handling and negotiation capabilities are expected.
• Ability to manage a large number of leads and maintain a structured pipeline.

Aufgaben

• Handle inbound and outbound calls with prospective and existing patients.
• Understand patient requirements and provide information about services.
• Counsel patients to convert them to appointments.
• Follow up with interested patients via calls, WhatsApp and other channels.
• Maintain the lead pipeline/CRM daily.
• Track leads from enquiry to appointment, conversion and closure.
• Re-engage old or pending leads to generate more conversions.
• Provide updates on lead status and conversion performance.

Kenntnisse

Verbal communication

Written communication

Counselling skills

Negotiation

Follow-up

Lead management

CRM proficiency

Relationship management

Target-driven

Ausbildung

Graduate in any discipline

Tools

CRM software

Dialer

WhatsApp

Jobbeschreibung

• QHT Aesthetics OPC Pvt. Ltd. is seeking a target-oriented and patient-focused Sales Executive to join their healthcare team in Gurugram.
• The role centers on patient counselling, lead conversion, and pipeline management within a dynamic healthcare environment.
• The candidate will directly impact patient journey outcomes by driving appointments and conversions through structured follow-ups and empathetic communication.

About The Opportunity

• QHT Aesthetics OPC Pvt. Ltd. is seeking a target-oriented and patient-focused Sales Executive to join their healthcare team in Gurugram.
• The role centers on patient counselling, lead conversion, and pipeline management within a dynamic healthcare environment.
• The candidate will directly impact patient journey outcomes by driving appointments and conversions through structured follow-ups and empathetic communication.

Role & Responsibilities

• Handle inbound and outbound calls with prospective and existing patients.
• Understand patient requirements and provide appropriate information about healthcare services and treatments.
• Assist & Counsel patients professionally to convert them to appointments.
• Follow up consistently with interested and potential patients through calls, WhatsApp, and other communication channels.
• Maintain and update the lead pipeline/CRM on a daily basis.
• Track every lead from initial enquiry to appointment, conversion, and closure.
• Develop and maintain a strong follow-up pipeline to ensure minimum lead leakage.
• Handle patient queries, objections, and concerns effectively.
• Build trust and maintain a positive relationship with patients throughout the conversion process.
• Achieve assigned daily, weekly, and monthly sales/conversion targets.
• Coordinate with the counselling, operations, and clinical teams to ensure a smooth patient experience.
• Maintain accurate records of calls, follow-ups, appointments, and conversions.
• Re-engage old, inactive, and pending leads to generate additional conversions.
• Provide regular updates regarding lead status, conversion performance, and pending follow-ups.

Skills & Qualifications

Must-Have

• Excellent verbal and written communication skills.
• Strong patient counselling and convincing skills.
• Good objection-handling and negotiation abilities.
• Strong follow-up and relationship-management skills.
• Target-oriented and result-driven approach.
• Ability to manage a large number of leads and maintain a structured pipeline.
• Comfortable working with CRM, dialer, WhatsApp, and other sales tools.
• Good listening and interpersonal skills.
• Ability to work under sales pressure and meet targets.
• Graduate in any discipline.

Preferred

• Prior experience in healthcare, clinics, hospitals, medical sales, patient counselling, or tele-sales (not mandatory).

Benefits & Culture Highlights

• Working hours: 9 hours per day.
• Week off: 1 day between Monday to Friday; Saturday and Sunday are working days.

Skills: sales,crm,management,healthcare,communication