Sales Executive - Crowne Plaza Kochi

Crowne Plaza Kochi; Ernakulam; On-site; INR 300,000 - 600,000; Full time

Job summary

Crowne Plaza Kochi, a contemporary upscale hotel, invites applications for a full-time Sales Executive based in Kochi. You will drive revenue through proactive sales activities, manage corporate and travel accounts, and build long-term client relationships.

Collaborate with reservations, events, and operations to ensure seamless guest experiences. The role involves preparing proposals, negotiating rates, and contributing to sales forecasts, with representation at local events and trade shows.

Qualifications

• Experience in hotel or hospitality sales and account development.
• Identify new business opportunities and support pricing strategies.
• Strong communication and interpersonal skills.
• Organizational and time-management abilities to manage multiple accounts.
• Familiarity with CRM systems and reporting tools.
• Experience in corporate/MICE/travel trade sales is advantageous.
• Bachelor’s degree in Business, Hospitality, Marketing preferred.

Responsibilities

• Drive revenue through proactive sales activities.
• Identify and develop new business opportunities and manage accounts.
• Prepare and deliver sales proposals and presentations.
• Negotiate rates and contracts with clients.
• Collaborate with reservations, events, and operations teams.
• Contribute to sales forecasts and participate in meetings.
• Represent the hotel at local networking events and trade shows.
• Conduct market research on competition and trends.

Skills

Client relationship management

Account development

Negotiation

CRM systems

MS Office

Communication skills

Education

Bachelor’s degree in Business

Tools

CRM systems

MS Office

Job description

Company Description

Crowne Plaza Kochi is a contemporary upscale hotel located on the NH 47 Bypass, offering convenient access to the airport, central business district, Fort Kochi, and nearby beaches and backwaters. The hotel features 269 spacious guest rooms and suites, many with panoramic views of the backwaters and the city. Guests enjoy a range of authentic culinary outlets, an extensive spa, and leisure facilities designed for both business and leisure stays. With high-tech meeting and event spaces for up to 900 attendees in a tranquil waterfront setting, Crowne Plaza Kochi is a preferred international brand for business travel, leisure stays, and large-scale events.

Role Description

The Sales Executive – Crowne Plaza Kochi is a full-time, on-site role based in Kochi, responsible for driving revenue through proactive sales activities. This role involves identifying and developing new business opportunities, managing existing corporate and travel accounts, and building long-term relationships with clients and partners. The Sales Executive will prepare and deliver sales proposals and presentations, negotiate rates and contracts, and coordinate closely with the reservations, events, and operations teams to ensure seamless guest experiences. Daily responsibilities also include maintaining accurate sales records, contributing to sales forecasts, participating in sales meetings, and representing the hotel at local networking events, trade shows, and client visits. The role requires regular market research to monitor competition and trends, and collaboration with marketing to support promotional campaigns and packages.

Qualifications

• Experience in hotel or hospitality sales, with strong skills in client relationship management and account development.
• Ability to identify new business opportunities, conduct market research, and support pricing and negotiation strategies.
• Strong communication and interpersonal skills, including confident presentation abilities and professional email and phone etiquette.
• Organizational and time-management skills, with the ability to handle multiple accounts, follow up promptly, and meet sales targets.
• Comfort with using CRM systems, MS Office applications, and basic reporting tools to manage pipelines and track performance.
• Prior experience in corporate, MICE, or travel trade sales is an advantage, especially within an international hotel brand.
• Bachelor’s degree or equivalent in Business, Hospitality Management, Marketing, or a related field preferred.
• Ability to work collaboratively with cross-functional hotel teams and maintain a customer-focused, results-driven approach.