Sales Executive

Argos Watches; Surat; On-site; INR 260,000 - 420,000; Full time

Job summary

Argos Watches in Surat seeks a Sales Executive to engage with prospective customers, understand their preferences, and guide them through purchasing a CZARD timepiece.

You will connect via calls, WhatsApp and email, explain features and pricing, and nurture conversations to convert enquiries while upholding a premium customer experience.

The role requires 1–3 years in sales, fluent English and Hindi, confidence in telephone sales and closing, CRM and Shopify familiarity, and a passion for watches.

Qualifications

• 1-3 years of experience in sales, preferably in watches, jewellery, fashion, or premium consumer product
• Strong spoken and written communication in English and Hindi
• Confident in telephone sales, objection handling, and closing
• Organised, customer-focused, and consistent with follow-up
• Familiarity with CRM tools, Shopify, and Excel/Google Sheets is an advantage
• Interest in watches and willingness to develop strong product knowledge

Responsibilities

• Connect with prospective customers through calls, WhatsApp, and email
• Explain product features, craftsmanship, pricing, and the brand story accurately
• Follow up on enquiries and abandoned checkouts to drive conversions
• Recommend suitable timepieces based on customer preferences
• Maintain accurate lead records, follow-up schedules, and sales reports
• Achieve agreed sales targets while maintaining a premium customer experience
• Coordinate with customer support and operations for payments, orders, and delivery updates
• Share customer feedback and common objections with the team

Skills

Sales experience

English & Hindi

Telephone sales

Objection handling

Closing

Customer focus

Follow-up discipline

Product knowledge

CRM tools

Shopify

Excel/Google Sheets

Tools

CRM tools

Shopify

Excel/Google Sheets

Job description

About the Role

We are looking for a Sales Executive to engage with prospective customers, understand their preferences, and guide them through purchasing a CZARD timepiece. The role requires confident communication, consistent follow-ups, and a thoughtful approach to customer relationships.

Key Responsibilities

• Connect with prospective customers through calls, WhatsApp, and email
• Explain product features, craftsmanship, pricing, and the brand story accurately
• Follow up on enquiries and abandoned checkouts to drive conversions
• Recommend suitable timepieces based on customer preferences
• Maintain accurate lead records, follow-up schedules, and sales reports
• Achieve agreed sales targets while maintaining a premium customer experience
• Coordinate with customer support and operations for payments, orders, and delivery updates
• Share customer feedback and common objections with the team

Requirements

• 1-3 years of experience in sales, preferably in watches, jewellery, fashion, or premium consumer product
• sStrong spoken and written communication skills in English and Hind
• iConfident in telephone sales, objection handling, and closin
• gOrganised, customer-focused, and consistent with follow-up
• sFamiliarity with CRM tools, Shopify, and Excel/Google Sheets is an advantag
• eInterest in watches and willingness to develop strong product knowledg

e