Sales Executive

Mahindra Holidays & Resorts India Limited; Satara; On-site; INR 300,000 - 500,000; Full time

Job summary

Mahindra Holidays & Resorts India Limited in Khandala seeks a Sales Executive to engage customers, present Club Mahindra membership options, and conduct on-site resort tours. You will identify and qualify leads, explain benefits, address queries, and close sales while maintaining accurate CRM records.

The role requires strong sales and negotiation skills, on-site availability in Khandala, and a customer-focused mindset to meet targets and enhance member satisfaction.

Qualifications

• Bachelor's degree or equivalent in business/marketing/hospitality preferred.
• Experience in hotel, villa or vacation ownership sales beneficial.
• Strong customer-facing and negotiation abilities.
• Ability to work on-site in Khandala and handle weekend/holiday schedules.

Responsibilities

• Engage with prospective and existing customers and present Club Mahindra vacation ownership products.
• Conduct in-person sales presentations and resort tours to qualify leads.
• Explain membership benefits and holiday options, and address queries.
• Close sales aligned with targets and maintain CRM records.
• Collaborate with resort operations and marketing to ensure a seamless experience.

Skills

Sales skills

Negotiation

Customer relationship

Presentation skills

Communication skills

Active listening

Education

Bachelor's degree

Tools

CRM software

Job description

Company Description

Mahindra Holidays & Resorts India Limited (MHRIL), part of the USD 20.7 billion Mahindra Group, is a leading vacation ownership company in India. Its flagship brand, Club Mahindra, serves over 250,000 members with access to more than 100 resorts across India and international destinations such as Dubai, Thailand, Singapore, Malaysia, Sri Lanka, Bhutan, Finland, Sweden, Spain, and the USA. The company focuses on delivering memorable holidays and unique experiences for members and their families. Club Mahindra offers over 500 exclusive “Only at Club Mahindra” experiences, creating engaging and immersive stays at each destination. Applicants join a growing organization committed to service excellence and guest delight.

Role Description

This is a full-time, on-site Sales Executive role based in Khandala. The Sales Executive will engage with prospective and existing customers, present Club Mahindra vacation ownership products, and conduct in-person sales presentations and resort tours. Daily responsibilities include identifying and qualifying leads, explaining membership benefits and holiday options, addressing customer queries, and closing sales in line with company targets. The role involves maintaining accurate records of interactions in CRM systems, following up on inquiries, and collaborating with resort operations and marketing teams to deliver a seamless customer experience. The Sales Executive is expected to uphold high standards of professionalism, consistently meet or exceed sales goals, and contribute to member satisfaction and brand reputation.

Qualifications

• Candidates should possess strong sales and negotiation skills, with the ability to understand customer needs and convert inquiries into memberships.
• Hotel Sales or Banquet Sales Experience would be preferred.
• Candidates should possess customer relationship and communication skills, including active listening, clear verbal communication, and a service-oriented mindset.
• Candidates should possess presentation and interpersonal skills to conduct effective product demonstrations and build trust with diverse customers.
• Prior experience in hospitality, vacation ownership, real estate, or consumer sales is beneficial.
• Ability to work on-site in Khandala, with flexibility for weekend and holiday schedules as business requires.
• Minimum of a bachelor’s degree or equivalent in business, marketing, hospitality, or a related field is preferred.
• Comfort with working in a target-driven environment and maintaining ethical, transparent sales practices.