Senior Relationship Manager / Relationship Manager

Club Mahindra; Jaipur; On-site; INR 180,000 - 360,000; Full time

Benefits offered by this job

Incentives and performance rewards

Medical insurance for family

Employee engagement activities

Relocation support

Job summary

Club Mahindra is seeking a Relationship Manager to drive end-to-end sales of Keystone holiday memberships through field engagements and events. You will generate leads, present memberships, and close deals, while maintaining a robust sales pipeline and delivering a superior customer experience from introduction to post-sale follow-up.

The role emphasizes self-sourcing, customer meetings, and achieving monthly targets with incentives and career growth opportunities in a fast-paced hospitality

Qualifications

• Minimum 6 months of direct sales/field sales experience.
• Experience in hospitality, timeshare, insurance, or real estate is a plus.
• Strong communication and persuasive skills are essential.
• Willingness to meet customers face-to-face at events and locations.

Responsibilities

• Achieve monthly sales targets and revenue goals.
• Maintain daily sales activity reports (meetings, presentations, closures).
• Attend corporate events to pitch Keystone memberships.
• Generate and nurture leads through self-sourcing and referrals.
• Close sales through handling objections and questions.
• Support customers from initial contact to documentation and post-sale follow-up.

Skills

Direct sales

Field sales

Hospitality

Timeshare

Insurance sales

Real estate

Education

Graduate degree

Job description

About - CLUB MAHINDRA About - CLUB MAHINDRA Mahindra Holidays & Resorts India Limited (MHRIL), part of the diversified Mahindra Group, is Indias leading leisure hospitality company. Established in 1996, the Company pioneered the vacation ownership model in India and has since redefined family holidays through thoughtfully designed resorts, curated experiences, and a commitment to sustainable tourism. MHRIL’s vision is to become the largest leisure hospitality player, powered by a premium, multi format holiday platform, including its flagship brand, Club Mahindra, and the upcoming Mahindra Signature Resorts. With a network of 100+ premium resorts across Indian and abroad, Club Mahindra is addressing evolving travel aspirations across segments and demographics that includes a strong 3,00,000+ member community. Guided by the Mahindra Group’s RISE philosophy, MHRIL is focused on responsible growth, sustainable operations, and long-term value creation, while delivering quality holiday experiences for families.” About the Job : The Relationship Manager will be responsible for end-to-end sales of Keystone (Club Mahindra Holiday Memberships) through field sales, corporate activities, and direct customer meetings. The role involves lead generation through self-sourcing, references, and existing member network, fixing appointments, meeting customers, giving presentations, and closing the sale. The candidate will be responsible for initiating conversations with prospective customers, understanding their travel and holiday needs, and converting them into Club Mahindra members through effective presentation and relationship management. The Relationship Manager will be responsible for achieving monthly sales targets, maintaining a strong sales pipeline and ensuring a smooth customer experience from presentation to documentation and post-sale relationship management. Detailed Job Responsibilities:: Detailed Job Responsibilities:: Achieve monthly sales targets and revenue goals. Maintain daily sales reports of meetings, presentations, and closures. Attend corporate activities, promotional events to pitch Keystone. Need assessment & pitch membership plans to customers & prospects. Generate leads through self-sourcing, Self references, and existing customer network. Meet prospective customers F2F by scheduling appointments and conducting presentations. Convince and close sales by handling customer objections and queries. Provide necessary support in booking first time holiday for new members and generate quality referrals from them Maintain relationships with existing members and generate referrals from them. Requirements: Requirements: Minimum 6 Months of experience in direct sales / Field sales / Hospitality / Timeshare / insurance-Direct Sales / Banking sales / Real Estate / Telecom (Postpaid) / High Ticket size products. Strong communication and convincing skills. Adept in field sales, and customer meetings Face-to-Face during events. Target-driven and self-motivated personality. Graduate in any discipline. Flexible for work timing & rotational week off. Why Join Club Mahindra? Why Join Club Mahindra? Part of the reputed Mahindra Group – a strong and trusted brand in India and globally. Fast-growing hospitality and vacation ownership industry with high earning potential. Performance-driven and growth-oriented work culture. Attractive incentive structure and recognition programs for performers. Strong career growth opportunities through Internal Job Postings (IJP) and fast-track leadership programs. Opportunity to build long-term career in sales, hospitality, and relationship management with a well-known brand. Compensation & Benefits: Compensation & Benefits: Fixed Salary + Attractive Incentives + Retention Reward of 1 Lac . Provident Fund, Gratuity & Statutory Bonus Medical Insurance for Self & Family + Term Insurance + Personal accident coverage Leave Benefits & Leave Encashment upon exit. Career Growth through IJP & Fast Track Programs Training & Skill Development Programs Rewards & Recognition Programs Lucrative Referral Bonus on referring candidates. Travel Allowance, Conveyance & Communication Support Relocation Support (if applicable) Employee Engagement Activities, Festivals & Team Building Parenting Support, Day Care, Maternity & Adoption Benefits Mental Wellness Support Salary Advance Facility on completion of 6 months We Are an Equal Opportunity Employer We Are an Equal Opportunity Employer Inclusion is at the heart of our culture here at MHRIL. From day one, you'll be encouraged to be yourself as we believe that’s what helps our people to thrive. Club Mahindra is an equal opportunity employer that is committed to strengthening diversity and inclusion at the workplace through an enabling environment, supportive work life policies and a culture that welcomes and celebrates differences and creates a sense of belonging. We do not tolerate any form of harassment or discrimination based on nationality, race, colour, sex, religion, gender identity or expression, sexual orientation, disability, age, pregnancy or marital status and allow for equal opportunities for all our team members. We are an equal opportunity employer and are committed to maintaining respect and dignity for all. Learn more about us at www.mahindraholidays.co