Sales Executive

SkyHawker; Panchkula; On-site; INR 400,000 - 600,000; Full time

Job summary

Skyhawker is hiring Sales Executives and Senior Sales Executives for our Flight Sales team in Panchkula. You will handle inbound/outbound calls, chats, and emails for flight bookings and quote airfares using Amadeus GDS.

The role requires at least 1 year in travel sales, strong English, and target-driven performance. Senior roles include mentoring juniors and managing B2B/agent accounts with corporate customers.

Qualifications

• Minimum 1 year of experience in travel sales.
• Graduate in any stream.
• Hands-on Amadeus GDS experience preferred.
• Strong English communication and customer handling skills.
• Sales-oriented and comfortable with targets.

Responsibilities

• Handle inbound and outbound calls, chats, and emails for flight bookings.
• Search and quote airfares using Amadeus GDS.
• Convert enquiries into confirmed flight bookings.
• Upsell seats, baggage, insurance and add-ons.
• Handle cancellations, refunds, date changes and escalations.
• Coordinate with airlines for fare holds and ticketing.
• Manage B2B/corporate/agent accounts and relationships.
• Maintain accurate PNR/CRM records.
• Achieve daily and monthly sales targets.
• Senior Executives mentor juniors and support targets.

Skills

Sales experience

Customer handling

Team mentoring

Target-driven

Education

Graduate in any stream

Tools

Amadeus GDS

Job description

Location: Panchkula | Work from Office

Experience: Minimum 1 year of experience in Travel Sales

Salary: Hike on Current CTC + Incentives

About Skyhawker

Skyhawker is hiring Sales Executives and Senior Sales Executives for our Flight Sales team. If you have experience in the travel industry, are confident handling customers/agents, and have hands-on experience with Amadeus GDS, we'd like to hear from you.

What You’ll Do

• Handle inbound and outbound calls, chats, and emails for flight booking enquiries
• Search and quote airfares using Amadeus GDS
• Convert enquiries into confirmed flight bookings
• Upsell seats, baggage, insurance, and other add-ons
• Handle cancellations, refunds, date changes, reissues, and customer escalations
• Coordinate with airlines and consolidators for fare holds and ticketing
• Manage B2B/corporate/agent accounts and maintain strong relationships
• Handle group and bulk booking enquiries and negotiate fares
• Maintain accurate PNR and CRM records
• Achieve daily and monthly sales targets
• Ensure accurate GDS/PNR handling and minimize ADM-related issues
• Senior Sales Executives: Mentor junior team members and support the team in achieving targets

What We’re Looking For

• Graduate in any stream
• Experience in the travel industry is must.
• Hands-on Amadeus GDS experience is preferred
• Strong English communication and customer-handling skills
• Sales-oriented and comfortable working with targets
• Experience with B2B/B2C flight sales is preferred
• Team-handling experience is preferred for the Senior Sales Executive position

Why Join Skyhawker?

• Opportunity to work in a growing travel business
• Salary hike based on your current CTC
• Performance-based incentives
• Opportunity to grow into senior/team-handling roles