Sales Executive

G Square Housing; Navi Mumbai, Mysuru, Bengaluru; On-site; INR 335,000 - 670,000; Full time

Job summary

G Square Housing in Navi Mumbai is seeking an experienced Frontline Sales Executive to generate and convert leads for residential properties. You will engage with customers, provide property details, conduct site visits, and guide clients through the sales process to achieve targets.

The role requires 2–6 years of sales experience and a Graduate degree, preferably in Sales, Marketing, Business Administration or Real Estate Management.

Qualifications

• 2-6 years experience in sales or related field.
• Graduate with preference for Sales, Marketing, Business Admin or Real Estate Management.

Responsibilities

• Lead Generation & Client Engagement: generate leads and engage with potential clients.
• Customer Consultation & Sales Conversion: provide property details and conduct site visits to close sales.
• Collaboration with Teams: align with Sales TL, Regional Head, and Marketing on strategies.
• Sales Target Achievement: meet monthly, quarterly, and annual targets and improve conversion rates.
• Client Relationship Management: maintain relationships and ensure customer satisfaction post-sale.
• Sales Reporting & Documentation: keep CRM records and prepare regular sales reports.

Skills

Strong communication

Negotiation

Customer-centric

Time management

Problem-solving

Presentation

Education

Graduate

Real Estate Management

Tools

CRM software

MS Office

Job description

Experience:

2 - 6years

Qualification:

Graduate (Any) / Preferably in Sales, Marketing, Business Administration or Real Estate Management

Department:

Sales

Contact Person: Uma - 9500129825/[e-mail]

Job Purpose

To generate and convert leads into sales for residential properties by engaging with customers, providing property details, conducting site visits, and guiding clients through the sales process. The Frontline Sales (FLS) Executive plays a key role in ensuring the achievement of sales targets and delivering an excellent customer experience.

Key Responsibilities

1. Lead Generation & Client Engagement

   Generate leads through various sources such as inquiries, referrals, walk-ins, digital campaigns, and third-party platforms.

   Actively engage with potential clients, understanding their needs, and providing relevant property options.

   Qualify leads and ensure they are directed to the appropriate sales channel for conversion.

2. Customer Consultation & Sales Conversion

   Provide detailed property information to customers, including project features, pricing, floor plans, and benefits.

   Conduct effective site visits and property tours, addressing client concerns and highlighting key selling points.

   Convert prospects into customers by effectively addressing objections and negotiating sales terms.

3. Collaboration with Teams

   Collaborate with the Sales TL, Regional Head, and Marketing teams to align on sales strategies and promotions.

   Provide feedback on customer preferences, market trends, and competitor activities to optimize sales approaches.

   Assist in resolving customer issues by working closely with internal teams.

4. Sales Target Achievement

   Meet and exceed monthly, quarterly, and annual sales targets set by the Sales Manager and Zonal Head.

   Maintain a high lead conversion rate through effective follow-ups and customer engagement.

   Track personal sales performance, focusing on improving closing rates and sales productivity.

5. Client Relationship Management

   Build and maintain strong relationships with prospective and existing clients to ensure customer loyalty.

   Follow up with leads throughout the buying process, addressing queries, and ensuring customer satisfaction.

   Ensure a smooth post-sale process, coordinating with the CRM team for customer onboarding and after-sales support.

6. Sales Reporting & Documentation

   Maintain accurate records of sales activities, leads, follow-ups, and conversions in the CRM system.

   Submit regular sales reports, including weekly progress, conversion rates, and pipeline status.

   Ensure timely and accurate submission of sales documents such as agreements, booking forms, and payment receipts.

Key Performance Indicators (KPIs)

• Achievement of personal sales targets (monthly, quarterly, annual)
• Lead-to-booking conversion rate
• Site visit-to-booking conversion rate
• Customer satisfaction and feedback
• Accuracy and timeliness of sales documentation
• Efficiency of follow-up and engagement with leads

Skills & Competencies Required

• Strong communication, presentation, and negotiation skills
• In-depth knowledge of residential property offerings and market trends
• Customer-centric approach with a focus on providing solutions
• Strong persuasion skills and the ability to close sales
• Proficiency in CRM software and MS Office
• Ability to manage time effectively and meet deadlines
• Problem-solving and conflict resolution skills

Regards

Uma HR