Sales Executive / Senior Sales Executive Jewellery Retail
Industry: Jewellery Retail
Location: Mumbai (On-site)
Employment Type: Full-Time
About the Role
We are looking for passionate and customer-focused Sales Executives and Senior Sales Executives with proven experience in the jewellery retail industry. The ideal candidates will be responsible for driving sales, delivering exceptional customer service, building long-term client relationships, and contributing to the overall growth and success of the store.
This role requires individuals who can confidently engage with customers, understand their requirements, and provide expert guidance on gold, diamond, bridal, and luxury jewellery collections.
Key Responsibilities
- Welcome and assist walk-in customers, ensuring a premium shopping experience.
- Understand customer requirements and recommend suitable jewellery products.
- Showcase and sell gold, diamond, bridal, and luxury jewellery collections.
- Provide detailed product information, styling recommendations, and purchase guidance.
- Convert inquiries into sales and consistently achieve individual and store sales targets.
- Build and maintain strong relationships with new and existing customers.
- Generate repeat business through effective customer engagement and follow-ups.
- Maintain a high standard of customer service throughout the sales journey.
- Support inventory management, stock coordination, and store operations.
- Ensure visual merchandising and store presentation standards are maintained.
- Stay updated on jewellery trends, new collections, and market developments.
- Assist in mentoring and guiding junior team members (for Senior Sales Executive role).
Eligibility Criteria
Sales Executive
- Minimum 3+ years of experience in jewellery retail sales (mandatory).
- Strong customer service and sales skills.
- Excellent communication and interpersonal abilities.
- Ability to understand customer needs and recommend suitable products.
- Passion for luxury retail and customer engagement.
Senior Sales Executive
- Minimum 5–8 years of experience in jewellery retail sales (mandatory).
- Proven track record of achieving sales targets and handling high-value transactions.
- Strong relationship management and negotiation skills.
- Sound knowledge of gold, diamond, gemstone, and bridal jewellery.
- Ability to manage premium clientele and drive repeat business.
- Leadership qualities with the ability to support and guide junior team members.
Required Skills
- Strong sales and customer relationship management skills.
- Excellent communication, presentation, and negotiation abilities.
- Professional appearance and customer-centric approach.
- Strong understanding of jewellery retail operations.
- Target-oriented mindset with a focus on customer satisfaction.
- Ability to work effectively in a fast-paced retail environment.
Compensation
Position Salary Range Sales Executive 30,000 – 45,000 per month. Senior Sales Executive 50,000 – 60,000 per month
Compensation will be based on experience, skills, and overall suitability for the role.
Preferred Industry Experience
Candidates must have prior experience in:
- Jewellery Retail
- Luxury Retail
- Gold & Diamond Jewellery Sales
- Bridal Jewellery Sales
Interested candidates with relevant jewellery retail experience are encouraged to apply.