Sales Executive

Ananth Diamonds Llp; Hyderabad; On-site; INR 300,000 - 540,000; Full time

Job summary

Ananth Diamonds Llp is seeking a customer-facing sales associate for its premium jewellery environment in Hyderabad. You will warmly welcome customers, assess their requirements and budget, and support senior sales staff in handling inquiries.

Role requires strong communication, presentation and negotiation skills, with a focus on delivering excellent service and meeting sales targets. Freshers to upto 4 years may apply, including weekends and peak days.

Qualifications

• Freshers to 4 years of experience accepted.
• Experience in jewellery or luxury retail is advantageous.
• Strong communication and interpersonal skills are required.

Responsibilities

• Welcome customers warmly and professionally.
• Understand customer requirements, preferences and budget.
• Assist senior sales executives in handling customers and sales enquiries.
• Present and recommend suitable diamond jewellery products.
• Learn and explain basic diamond specifications, pricing and product features.
• Follow up with customers and prospective customers.
• Build relationships with customers and encourage repeat business.
• Work towards individual and team sales targets.

Skills

Customer-facing

Communication

Interpersonal skills

Negotiation

Closing skills

Punctuality

Team player

Education

BBA / MBA / Engineering / Any Graduate

Tools

MS Office

CRM

Job description

Role & responsibilities

• Welcome customers warmly and professionally.
• Understand customer requirements, preferences and budget.
• Assist senior sales executives in handling customers and sales enquiries.
• Present and recommend suitable diamond jewellery products.
• Learn and explain basic diamond specifications, jewellery designs, pricing and product features.
• Develop an understanding of customer psychology and buying behaviour.
• Follow up with customers and prospective customers as instructed.
• Build relationships with customers and encourage repeat business.
• Work towards individual and team sales targets.
• Maintain updated knowledge of diamonds, jewellery products, designs and pricing.
• Maintain accurate customer and sales records.
• Coordinate with internal teams for order processing, customization and delivery.
• Handle customer queries politely and escalated complex issues to senior team members when required.
• Follow all company procedures relating to customer handling, jewellery handling, security and documentation.
• Maintain confidentiality of customer and company information.

Professional Qualities & Personal Attributes

• Excellent grooming and professional appearance suitable for a premium jewellery environment.
• Well-presented personality with appropriate formal / premium business attire.
• Strong customer psychology and ability to understand customer behaviour and buying intent.
• Excellent verbal communication and interpersonal skills.
• Confident, polite and sophisticated approach towards customers.
• Strong listening, presentation, negotiation and closing skills.
• High level of honesty, integrity and trustworthiness, particularly while handling high-value jewellery and customer transactions.
• Strong discipline, punctuality and professional work ethics.
• Good common sense and ability to take practical decisions while handling customers.
• Positive attitude, ownership and responsibility towards sales targets.
• Ability to work independently and as part of a team.

Preferred candidate profile

• BBA / MBA / Engineering / Any Graduate.
• Freshers to 4 years of experience can apply.
• Experience in jewellery, diamonds, luxury retail, premium retail or other customer-facing sales roles will be an advantage.
• Strong communication and interpersonal skills.
• Customer-oriented attitude with willingness to learn.
• Good presentation and basic negotiation skills.
• Target-oriented approach.
• Basic knowledge of MS Office / CRM will be an advantage.
• Willingness to work according to retail jewellery business timings, including weekends and peak business days, as required.

Note:

Working hours and weekly offs will be as per the requirements and operating schedule of the retail jewellery business.