Sales Executive

Sree Durga Jewellery And Son; Jamshedpur; On-site; INR 180,000 - 300,000; Full time

Job summary

Sree Durga Jewellery & Son is hiring a Retail Sales Executive to welcome customers, understand preferences, and explain product details in a premium showroom setting. The role involves accurate billing, explaining designs and pricing, and driving sales with courteous, professional service.

The candidate should be strong in sales, communicative, patient, and capable of handling numbers for calculations and GST considerations. Hindi knowledge is required; Bengali/English are advantageous.

Qualifications

• Strong sales ability with a confident, friendly, and convincing personality.
• Good communication skills, vocabulary, and the ability to speak politely with different types of customers.
• Excellent listening skills and patience to understand customer needs and different situations.
• Good numerical ability and accuracy in calculations.

Responsibilities

• Welcoming customers and understanding jewellery requirements, budgets and preferences.
• Presenting jewellery designs, explaining purity, weight, making charges, offers and pricing.
• Building customer trust through polite conversation and professional behaviour.
• Calculating sales including gold rate, weight, making charges, discounts, GST and final billing.
• Converting inquiries into sales and maintaining long-term relationships.
• Following up with customers regarding orders and new collections.

Skills

Sales

Communication

Listening

Numerical skills

Initiative

Objection handling

Punctuality

Hindi language

Bengali knowledge

English knowledge

Job description

Role & Responsibilities

We are hiring a Retail Sales Executive for Sree Durga Jewellery & Son. The candidate will be responsible for:

• Welcoming customers and understanding their jewellery requirements, preferences, and budget.
• Presenting jewellery confidently and explaining product designs, purity, weight, making charges, offers, and pricing.
• Building customer trust through polite conversation, attentive listening, and professional behaviour.
• Handling sales calculations accurately, including gold rate, weight, making charges, discounts, exchange value, GST, and final billing.
• Converting customer enquiries into successful sales while maintaining long-term relationships.
• Following up with potential and existing customers regarding orders, new collections, and offers.
• Keeping jewellery counters, displays, and product information properly organised.
• Assisting with stock checking, tagging, order coordination, and other showroom activities.
• Taking initiative and actively identifying additional work instead of waiting for instructions.
• Working sincerely with the team to achieve individual and showroom sales targets.
• Maintaining honesty, discipline, punctuality, confidentiality, and responsibility while handling valuable products.

Preferred Candidate Profile

• Strong sales ability with a confident, friendly, and convincing personality.
• Good communication skills, vocabulary, and the ability to speak politely with different types of customers.
• Excellent listening skills and patience to understand customer needs and different situations.
• Good numerical ability and accuracy in calculations.
• Hardworking, responsible, sincere, and willing to learn.
• Proactive nature with the habit of taking initiative and completing additional responsibilities.
• Ability to handle customer objections, complaints, and negotiations calmly.
• Well-groomed, disciplined, punctual, and comfortable working in a premium jewellery showroom.
• Knowledge of Hindi is required; Bengali and English communication skills will be an advantage.
• Previous experience in jewellery, retail, luxury products, fashion, banking, or customer-facing sales will be preferred. Freshers with strong communication and calculation skills may also apply.