Sales Executive

Nextgen Business Support Services Pvt. Ltd.; Kolkata District; On-site; INR 223,000 - 335,000; Full time

Job summary

Nextgen Business Support Services Pvt. Ltd. seeks a Telesales Executive to generate leads, contact potential customers, explain products and services, and convert prospects into customers.

Expect strong communication, interpersonal and negotiation skills, be target-driven, and have basic MS Office and CRM knowledge. Fluency in English and Hindi/Bengali is an advantage.

You will maintain follow-ups, update CRM records, and collaborate with the sales team to meet monthly targets and report progress.

Qualifications

• Excellent communication and convincing abilities.
• Strong interpersonal and negotiation skills.
• Target-driven with self-motivation.
• Basic MS Office and CRM knowledge.
• Ability to handle objections professionally.
• Fluency in English and Hindi/Bengali is advantageous.

Responsibilities

• Make outbound calls to prospective customers.
• Explain products/services and address queries.
• Generate and qualify leads through calls and follow-ups.
• Maintain regular follow-ups with prospects.
• Meet monthly sales and conversion targets.
• Update customer data and call records in CRM.
• Build positive customer relationships.
• Collaborate with the sales team to convert leads.
• Prepare daily and weekly sales reports.

Skills

Good communication

Interpersonal skills

Negotiation skills

Target-driven

MS Office

CRM

English fluency

Hindi fluency

Bengali fluency

Tools

CRM software

MS Office

Job description

Job Description:

Job Summary

We are looking for a Telesales Executive who will be responsible for generating leads, connecting with potential customers, explaining our products/services, and converting prospects into customers.

Key Responsibilities

• Make outbound calls to prospective customers.
• Explain products/services and address customer queries.
• Generate and qualify leads through calls and follow-ups.
• Maintain regular follow-ups with prospective customers.
• Achieve monthly sales and conversion targets.
• Update customer information and call records in CRM.
• Build and maintain positive customer relationships.
• Coordinate with the sales team for lead conversion.
• Prepare daily/weekly call and sales reports.

Required Skills

• Good communication and convincing skills.
• Strong interpersonal and negotiation skills.
• Target-oriented and self-motivated.
• Basic knowledge of MS Office/CRM.
• Ability to handle customer objections professionally.
• Fluency in English and Hindi/Bengali will be an advantage.

Requirements: