Sales Executive

AMC India; Hyderabad; On-site; INR 315,000 - 385,000; Full time

Job summary

A leading cookware company is hiring for a customer engagement role in Hyderabad. Candidates should have a graduate degree in Business, Marketing, or Hospitality, along with strong communication and product demonstration skills. The position involves engaging with walk-in customers, understanding their needs, and recommending suitable cookware solutions. Experience in B2B or institutional sales is preferred, with a willingness to learn and develop customer relationships. The role requires a professional appearance and a customer-centric attitude.

Qualifications

• 0–2 years in institutional or B2B sales (FMCG, kitchenware, hospitality, or retail/direct sales preferred).
• Pleasant and professional appearance.
• Customer-centric and approachable attitude.

Responsibilities

• Greet and attend walk‑in customers promptly and courteously.
• Understand customer needs and recommend suitable AMC cookware solution.
• Provide demonstrations of AMC products and explain features, benefits, and usage at customer's place.

Skills

Strong communication and interpersonal skills

Product demonstration and presentation skills

Basic computer knowledge (MS Office, CRM tools)

Problem-solving and customer handling abilities

Education

Graduate in Business / Marketing / Hospitality

Job description

CTC offered : 3.5 LPA

Key Responsibilities

• Greet and attend walk‑in customers promptly and courteously.
• Understand customer needs and recommend suitable AMC cookware solution.
• Provide demonstrations of AMC products and explain features, benefits, and usage at customer's place.
• Assist customers with product selection, pricing, offers, and payment procedures.
• Up‑sell and cross‑sell AMC accessories and related products.
• Maintain updated knowledge of ongoing promotions, discounts, and exchange offers.
• Handle customer service queries related to product use, care, and warranty.
• Assist in the processing of returns, exchanges, or service requests.
• Identify and target potential institutional clients such as corporate institutions, cooking schools, and government institutions.
• Develop and maintain a pipeline of prospects through cold calling, networking, and referrals.

Qualifications & Skills

• Education: Graduate in Business / Marketing / Hospitality.
• Experience: 0–2 years in institutional or B2B sales (FMCG, kitchenware, hospitality, or retail/direct sales preferred).
• Strong communication and interpersonal skills.
• Product demonstration and presentation skills.
• Basic computer knowledge (MS Office, CRM tools).
• Problem‑solving and customer handling abilities.

Personal Attributes

• Pleasant and professional appearance.
• Customer‑centric and approachable attitude.
• Patience and empathy in handling customer concerns.
• Willingness to learn product details and cooking techniques.

Work Schedule

• 6‑day work week (including weekends and public holidays if required).
• Working hours as per location.