Sales Executive

Infinity Timeless; Ernakulam; On-site; INR 300,000 - 420,000; Full time

Job summary

Infinity Timeless in Kochi seeks a full-time Sales Executive to engage walk-in and appointment customers, delivering personalized consultations on luxury watches and jewelry. You will guide clients from inquiry to purchase, maintain precise customer records, and meet sales targets in a premium brand environment.

Responsibilities include supporting visual merchandising, stock replenishment, and post-sale follow-up to nurture lasting relationships.

Qualifications

• Ability to engage with walk-in and appointment-based customers with professionalism.
• Experience in closing high-value deals and meeting defined sales targets.
• Knowledge of retail operations including billing, records, and stock management.
• High integrity and attention to detail suited to luxury retail environments.
• Interest in luxury brands, watches, and jewelry; willingness to learn product stories.
• On-site Kochi work with flexibility for weekends, holidays, and peak hours.

Responsibilities

• Engage walk-in and appointment customers with personalized consultations.
• Showcase luxury timepieces and jewelry and discuss brand heritage.
• Guide clients from initial inquiry to purchase and maintain client records.
• Meet individual and store sales targets and support events and promotions.
• Assist with visual merchandising and inventory checks; replenish stock as needed.
• Follow up with clients for after-sales service and build long-term relationships.
• Collaborate with team to support brand activations and high-end client experiences.

Skills

Customer facing

Consultative selling

Retail operations

Attention to detail

Professionalism

English proficiency

Education

Bachelor’s degree or equivalent

Job description

Company Description

Infinity Timeless is a luxury retailer where heritage meets contemporary style, specializing in fine timepieces and jewelry. The company is an authorized retailer for renowned global brands such as Rolex, Chopard, Franck Muller, Tudor, and Damiani, offering clients a curated selection of premium products. With established locations in Chennai and Ahmedabad, Infinity Timeless serves a discerning clientele that values craftsmanship, exclusivity, and personalized service. Team members join a brand-focused environment that emphasizes trust, product expertise, and exceptional customer experiences.

Role Description

This is a full-time, on-site Sales Executive role based in Kochi. The Sales Executive will engage directly with walk-in and appointment-based customers, providing personalized consultations, showcasing luxury timepieces and jewelry, and guiding clients through product features and brand heritage. Responsibilities include managing the sales process from initial inquiry to purchase, maintaining accurate records of customer interactions, and meeting individual and store sales targets. The role involves supporting visual merchandising standards, ensuring product displays are aligned with brand guidelines, and assisting with inventory checks and stock replenishment. The Sales Executive will also follow up with clients for after-sales service, build long-term relationships, and collaborate with the team to support events, promotions, and brand activations.

Qualifications

• Candidates should possess strong customer-facing and communication skills, including the ability to build rapport, understand client needs, and provide clear, professional guidance.
• Candidates should possess consultative sales and negotiation skills, with experience in closing high-value deals and working towards defined sales targets.
• Candidates should possess basic retail operations and organization skills, such as handling billing, maintaining accurate records, and supporting inventory management.
• Candidates should possess a high level of integrity, attention to detail, and professionalism suited to luxury retail environments.
• Candidates should possess an interest in luxury brands, watches, and jewelry, with the willingness to learn detailed product knowledge and brand stories.
• Candidates should possess the ability to work on-site in Kochi, including flexibility for weekends, holidays, and retail peak hours.
• Prior experience in luxury retail, jewelry, timepieces, or premium customer service roles is preferred.
• A bachelor’s degree or equivalent qualification in Business, Marketing, Retail Management, or a related field is beneficial.
• Proficiency in English and local languages commonly used in Kochi will be advantageous for engaging with a diverse clientele.