Sales Executive

Kalamandir Jewellers Limited; Mumbai Suburban; On-site; INR 167,000 - 279,000; Full time

Job summary

Kalamandir Jewellers Ltd. – Borivali Store, Mumbai, Maharashtra

We are seeking customer-oriented and sales-driven Sales Executives to join our Borivali store. The ideal candidate should have good communication skills, a professional approach, and the ability to understand customer requirements and achieve sales targets.

Qualifications

• 12th pass or graduate; retail sales experience preferred.
• 13 years of experience in retail sales preferred.
• Experience in jewellery, luxury retail, fashion retail, or premium showroom sales will be an advantage.
• Freshers with excellent communication and customer-handling skills may also be considered.

Responsibilities

• Welcome customers and provide excellent customer service.
• Understand customer preferences and recommend suitable jewellery products.
• Explain jewellery designs, product features, pricing, and available options.
• Achieve individual and store sales targets.
• Build and maintain strong customer relationships.
• Handle customer queries and support the resolution of complaints.
• Maintain product displays and ensure proper presentation of jewellery.
• Coordinate with store team members to ensure smooth daily operations.
• Follow company policies, billing procedures, and store guidelines.
• Maintain a professional appearance and deliver a premium in-store customer experience.

Skills

Verbal communication

Customer service

Sales negotiation

Target orientation

Professional grooming

Teamwork

Education

12th Pass

Graduate

Job description

About the Company

Kalamandir Jewellers Ltd. is a jewellery retail company focused on providing quality jewellery, excellent customer service, and a premium shopping experience.

Job Summary

We are looking for customer-oriented and sales-driven candidates for the position of Sales Executive at our Borivali store in Mumbai. The ideal candidate should have good communication skills, a professional approach, and the ability to understand customer requirements and achieve sales targets.

Key Responsibilities

• Welcome customers and provide excellent customer service.
• Understand customer preferences and recommend suitable jewellery products.
• Explain jewellery designs, product features, pricing, and available options.
• Achieve individual and store sales targets.
• Build and maintain strong customer relationships.
• Handle customer queries and support the resolution of complaints.
• Maintain product displays and ensure proper presentation of jewellery.
• Coordinate with store team members to ensure smooth daily operations.
• Follow company policies, billing procedures, and store guidelines.
• Maintain a professional appearance and deliver a premium in-store customer experience.

Required Skills

• Good verbal communication and interpersonal skills.
• Customer service and relationship management.
• Sales negotiation and convincing skills.
• Target-oriented approach.
• Positive attitude and professional grooming.
• Ability to work in a team and handle customers effectively.

Candidate Requirements

• Education: 12th Pass or Graduate preferred.
• Experience: 13 years of experience in retail sales preferred.
• Experience in jewellery, luxury retail, fashion retail, or premium showroom sales will be an advantage.
• Freshers with excellent communication and customer-handling skills may also be considered.
• Candidates should be comfortable working in a retail store environment and as per assigned shifts.

Preferred Candidate Profile

Candidates with experience in jewellery showroom sales, gold and diamond jewellery sales, luxury retail, or premium customer service will be preferred.

Job Location

Kalamandir Jewellers Ltd. – Borivali Store, Mumbai, Maharashtra.