Sales Executive

Muthoot Automotive; Ernakulam; On-site; INR 300,000 - 540,000; Full time

Job summary

Muthoot Automotive in Kochi is seeking a proactive Sales Executive to engage customers in the showroom and via outbound activities. You will understand mobility needs, demonstrate products, and guide them through quotations, financing options, and the sales journey from enquiry to delivery.

You'll maintain dealership records, collaborate with service and finance teams, and drive repeat business through follow-ups, events, and brand-aligned activities.

Qualifications

• Strong customer relationship and communication skills, including active listening and negotiation abilities.
• Sales and business development skills: lead generation, pipeline management, and closing techniques tailored to automotive retail.
• Basic product and market understanding, including cars and two-wheelers, competitive offerings, and local market trends.
• Organizational and operational skills: accurate documentation, CRM/dealership systems, and time management.
• Teamwork and adaptability to collaborate with service, finance, and admin teams in a fast-paced showroom.
• Relevant experience in automobile sales or retail customer-facing roles is beneficial.
• Bachelor’s degree or equivalent preferred; strong sales track record can substitute for formal education.
• Proficiency in English and local languages; valid driver’s license and willingness to conduct test drives is advantageous.

Responsibilities

• Engage with customers in showroom and through outbound activities; understand mobility needs and recommend suitable vehicles and services.
• Conduct product demonstrations and test drives; explain features and financing options.
• Prepare quotations and manage the sales process from enquiry to delivery.
• Maintain accurate records in dealership systems; coordinate with service and finance teams.
• Follow up with prospects and existing customers to drive repeat and referral business.
• Support promotional events and adhere to brand standards; meet individual and team sales targets.

Skills

Customer relationships

Communication

Active listening

Negotiation

Sales & business development

Lead generation

Pipeline management

Closing techniques

Product knowledge

Market understanding

CRM

Dealership management systems

Time management

Teamwork

Adaptability

Education

Bachelor’s degree or equivalent

Tools

CRM

Dealership management systems

Job description

Company Description Muthoot Automotive is the automobile division of the Muthoot Pappachan Group, focusing on the sales and service of premium and popular vehicle brands. The portfolio includes Jaguar, Land Rover, Tata Cars, Honda Cars, Yamaha, and Honda Two Wheelers, along with Bigwing and Redwing brands. The division is committed to delivering high-quality customer experiences across both four-wheeler and two-wheeler segments. Team members work in a dynamic retail environment that emphasizes customer satisfaction, brand integrity, and long-term relationships.

Role Description This is a full-time, on-site Sales Executive role based in Kochi. The Sales Executive will engage with customers in the showroom and through outbound activities, understand their mobility needs, and recommend suitable vehicles and services. Responsibilities include conducting product demonstrations and test drives, explaining features and financing options, preparing quotations, and managing the sales process from enquiry to delivery. The role involves maintaining accurate records in the dealership systems, coordinating with service and finance teams, and following up with prospects and existing customers to drive repeat and referral business. The Sales Executive is also expected to support promotional events, adhere to brand standards, and meet individual and team sales targets.

Qualifications

• Candidates should possess strong customer relationship and communication skills, including active listening, clear presentation, and professional negotiation abilities.
• Candidates should possess sales and business development skills, such as lead generation, pipeline management, and closing techniques tailored to automotive retail.
• Candidates should possess basic product and market understanding, including familiarity with cars and two-wheelers, competitive offerings, and local market trends.
• Candidates should possess organizational and operational skills, including accurate documentation, use of CRM or dealership management systems, and time management.
• Candidates should possess teamwork and adaptability skills, with the ability to collaborate with service, finance, and administrative teams in a fast-paced showroom environment.
• Relevant experience in automobile sales or retail customer-facing roles is beneficial.
• A bachelor’s degree or equivalent qualification is preferred; a strong track record in sales may substitute formal education.
• Proficiency in English and local languages, along with a valid driver’s license and willingness to conduct test drives, is an advantage.