Sales Executive

SOTC Travel; Dadri; On-site; INR 450,000 - 650,000; Full time

Job summary

SOTC Travel in Dadri, Uttar Pradesh, is seeking a dynamic sales professional to acquire new business, achieve monthly, quarterly and annual revenue targets, and manage margins through effective market penetration.

You will onboard customers smoothly, maintain high service standards, ensure accurate daily reporting and reconciliation, adhere to SOPs, coordinate with branch service delivery teams, and nurture long-term relationships while ensuring RBI, FEMA and AML compliance.

Responsibilities

• Acquire new business and hit assigned sales targets
• Achieve revenue targets monthly/quarterly/annually
• Manage margins and explore new markets to improve conversion
• On-board customers smoothly and ensure seamless operations
• Maintain high accuracy and customer service standards
• Adhere to SOPs, policies and branch/airport procedures
• Ensure all transactions are error-free, reported and reconciled daily
• Report daily position to supervisor/dealing room
• Coordinate between customers and branch service delivery team
• Build long-term, mutually beneficial customer relationships
• Ensure RBI, FEMA and AML compliance
• Analyze CRM data to refine team strategy
• Provide market inputs to the Digital Marketing team

Job description

1. Responsible to acquire new business by driving the assigned line of business & achieve the set sales targets
2. Achieve the assigned revenue targets on a monthly / quarterly / annual basis
3. Responsible for margin management
4. Explore new markets to penetrate & achieve the benchmarked conversion ratio
5. Responsible for smooth on-boarding of customers and conduct seamless operations
6. Responsible for high accuracy and setting excellent customer service standards
7. Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport
8. Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis
9. Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines
10. Maintain effective co-ordination between the customer and the branch service delivery team
11. Responsible to report the actual daily position to dealing room
12. Be a team player and ensure a cohesive working
13. Relationship management with the customers for a long term mutually beneficial business association
14. Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines
15. Analyzing the CRM data and refining / sharpening the approach of the team
16. Giving inputs to the Digital Marketing team about customer trends and preferences