Sales Executive

Trident Technologies; Dadri; On-site; INR 450,000 - 650,000; Full time

Job summary

Trident Technologies in India is looking for a Sales Support & Operations professional to engage with learners, understand their goals, and convert inquiries into enrolments. The role requires handling both B2C and B2B sales and coordinating with marketing for onboarding, with a focus on achieving enrolment targets.

The ideal candidate has 2+ years in telesales or education sales, excellent Zoom/phone etiquette, and the ability to work in London-aligned hours from India.

Qualifications

• Minimum 2 years experience in telesales, consultative sales, or education sales preferred.
• Experience working with UK-based clients is required.

Responsibilities

• Lead conversion via phone or Zoom to explain courses and enrol learners.
• Consultative sales to match learner goals with courses.
• Pipeline management to move prospects through funnel.
• CRM updates of lead status and call notes.
• Meet and exceed weekly and monthly enrolment targets.
• Build trust and rapport with learners.
• Provide daily/weekly performance reports to management.
• Collaborate with marketing and admissions for onboarding.
• Handle both B2C and B2B sales to maximise enrolments across channels.

Skills

Telesales

Consultative selling

Closing skills

CRM experience

Zoom etiquette

Interpersonal skills

Education

Any Graduate

Tools

CRM systems

Zoom

Spreadsheets

Job description

Role & responsibilities

• Lead Conversion: Engage with potential learners over the phone or Zoom to explain available courses and convert leads into enrolments.
• Consultative Sales: Understand the career goals and qualification needs of the learner to recommend appropriate training solutions.
• Pipeline Management: Follow up with prospects systematically to move them through the sales funnel.
• CRM Management: Accurately update and maintain lead status and call notes in CRM systems.
• Performance Focus: Meet and exceed weekly and monthly enrolment targets.
• Relationship Building: Maintain a professional and friendly relationship with learners to build trust and credibility.
• Reporting: Provide daily/weekly reports to management regarding leads, conversions, and performance metrics.
• Collaboration: Work closely with the marketing and admissions teams to ensure smooth learner onboarding.
• B2C & B2B Sales: Handle both individual (B2C) and corporate/organisational (B2B) sales opportunities, adapting approach to suit each segment and maximise enrolments across both channels.

Preferred candidate profile

• Fluent English with a clear, proper accent.
• Minimum 2 years experience in telesales, consultative sales, or education sales preferred. (Must have worked with UK based clients before)
• Strong persuasion, negotiation, and closing skills.
• Must be target-oriented and driven by performance incentives.
• Excellent Zoom/telephone etiquette and confidence in delivering engaging virtual consultations.
• Ability to work flexible hours aligned to the London time zone (typically 1:30 PM to 11:30 PM IST).
• Strong interpersonal and communication skills.
• Tech-savvy with familiarity in using CRM systems, Zoom, and spreadsheets.
• Must be highly adaptive, self-motivated, and capable of working independently with minimal supervision.

Preferred Qualities:

• Prior experience working with UK-based clients or in UK education services.
• A proactive mindset, able to handle objections and adapt the sales pitch accordingly.

Role: Sales Support & Operations - Other Industry Type: Education /

Training Department: Sales & Business Development Employment

Type: Full Time, Permanent Role Category: Sales Support & Operations

Education UG: Any Graduate , Skills highlighted are preferred key skills

*Please note that Video profile is mandatory to submit.