Sales Executive

Eventexpo Technology Solutions; Chennai District; On-site; INR 250,000 - 450,000; Full time

Job summary

Eventexpo Technology Solutions Pvt. Ltd. (ETS) in Chennai is seeking a proactive Sales Executive (Telecalling) to drive business development. You will generate opportunities via outbound calls, handle inquiries, qualify leads, and schedule client meetings with the team.

The role welcomes fresh graduates with strong communication in Tamil, English, and Hindi, and requires a target-driven attitude to achieve monthly sales objectives and build lasting customer relationships.

Qualifications

• Fresh graduates or 0–1 year in telecalling or sales.
• Excellent verbal communication in Tamil, English and Hindi.
• Willingness to learn and meet targets.
• Ability to work in a target-driven environment.

Responsibilities

• Make outbound calls to prospective customers from provided databases.
• Generate qualified leads and schedule meetings for the Business Development team.
• Handle inbound inquiries and convert them into opportunities.
• Explain company products and services to prospects effectively.
• Update CRM with interactions and lead status.

Skills

Communication skills

Tamil

English

Hindi

Persuasion

Interpersonal skills

Target-driven

Learning ability

Self-motivated

CRM familiarity

MS Office

Education

Any Graduate

Tools

CRM software

MS Office

Job description

Job Description Sales Executive (Telecalling)

Job Title: Sales Executive (Telecalling)
Experience Required: Fresher to 1 Year (Any Industry)
Education: Any Graduate
Languages: English, Tamil & Hindi (Mandatory)
Employment Type: Full-time
Gender: Male or Female
Joining: Immediate Joiners Preferred

Job Overview

We are looking for an enthusiastic and result-oriented Sales Executive (Telecalling) to join our Business Development team. The ideal candidate will be responsible for generating business opportunities through outbound calls, handling inbound enquiries, qualifying leads, scheduling client meetings, and maintaining strong customer relationships. This role requires excellent communication skills, confidence in interacting with prospective clients, and the ability to achieve sales targets while delivering a positive customer experience. Fresh graduates with strong communication skills and a passion for sales are encouraged to apply.

Key Responsibilities

• Make outbound calls to prospective customers from provided databases and marketing campaigns.
• Generate qualified leads by identifying customer requirements and business opportunities.
• Handle inbound enquiries professionally and convert them into potential business opportunities.
• Explain company products and services effectively to prospective clients.
• Schedule meetings and appointments for the Business Development team.

Customer Relationship Management

• Build and maintain positive relationships with prospective and existing customers.
• Follow up regularly with leads to nurture and convert opportunities.
• Maintain professional communication throughout the sales cycle.
• Address customer queries and provide accurate product information.
• Ensure high levels of customer satisfaction through timely responses.

Sales Coordination

• Coordinate with the Business Development, Operations, and Customer Success teams for smooth lead handover.
• Update customer interactions and sales activities in the CRM system.
• Assist in preparing quotations, proposals, and follow-up communications.
• Support the sales team in achieving monthly and quarterly business targets.

Data Management & Reporting

• Maintain an updated database of prospects and customer information.
• Record daily call activities, follow-ups, and lead status.
• Prepare daily, weekly, and monthly sales reports.
• Track lead conversion ratios and sales performance metrics.

Market Research

• Identify potential customers through online research and other lead generation platforms.
• Stay updated on market trends, competitor activities, and customer requirements.
• Suggest new approaches to improve lead generation and customer engagement.

Target Achievement

• Meet daily calling targets and lead generation goals.
• Achieve monthly sales and conversion targets.
• Continuously improve product knowledge and communication skills.
• Contribute to overall business growth through proactive sales efforts.

Required Skills & Qualifications

• Any Graduate (Freshers are welcome to apply).
• 0-1 year of experience in Telecalling, Sales, Customer Support, Business Development, or any customer-facing role.
• Excellent verbal communication skills in Tamil, English, and Hindi.
• Strong persuasion, negotiation, and interpersonal skills.
• Confident in making outbound calls and handling customer conversations.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Familiarity with CRM software will be an added advantage.
• Positive attitude with a willingness to learn and grow.
• Ability to work in a target-driven environment.

Key Performance Indicators (KPIs)

• Daily Outbound Call Target Achievement
• Qualified Leads Generated
• Meetings Scheduled
• Lead-to-Opportunity Conversion Rate
• Sales Target Achievement
• Customer Follow-up Effectiveness
• CRM Data Accuracy & Timely Updates
• Customer Satisfaction Score
• Response Time to Customer Enquiries
• Team Collaboration & Productivity

Reporting To

Business Development Manager / Sales Manager

Location

Chennai

Company

Eventexpo Technology Solutions Pvt. Ltd. (ETS)

Preferred Candidate Profile

• Excellent communication and listening skills.
• Fluent in Tamil, English, and Hindi.
• Energetic, confident, and self-motivated.
• Strong customer service orientation with a positive attitude.
• Quick learner with a passion for sales and business development.
• Ability to build rapport with customers over phone calls.
• Fresh graduates looking to start a career in Sales and Business Development are encouraged to apply.