Sales Executive

Lenskart; Anantapuram; On-site; INR 180,000 - 240,000; Full time

Job summary

Lenskart in India is seeking a customer service oriented store associate to greet customers and assist them through their shopping journey. You will share product features, explain services, and build trust to drive loyalty.

Responsibilities include inventory management, daily stock counts, processing shipments, replenishment, and cash/card reconciliation, ensuring tidy store presentation and on-time deliveries.

Responsibilities

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefits with customers
• Explaining services, building trust & loyalty
• Resolving customer queries pre & post sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product
• Inventory management including daily quick count
• Receive bulk shipments, perform physical count and mark receive in system
• Daily replenishment to fill the display gap
• Check bad inventory/damaged products and place in designated area
• Ensure daily handover & receiving of products from the app
• Highlight inventory mismatch / discrepancies to Store Manager
• Follow VM guidelines to maintain store presentation
• Maintain cleanliness & hygiene in the store
• Update all SOPs files daily
• Reconcile daily cash & card sales

Job description

Role & responsibilities

Customer Services

Meet & Greet the customers

Assisting customers throughout the shopping journey

Sharing product features & benefit with the customers

Explaining services , building trust & loyalty

Resolving Customers queries pre & post Sale

Ensure product delivery to the customer on time

Receive feedback from the customer on services & product

Inventory Management

Daily quick count

Receive bulk shipment , physical count & mark receive in the system on daily basis

Daily replenishment to fill the display gap

Check the bad inventory /damage product & keep it on designated place

Ensure daily handover & receiving product from the app

Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

Following the VM guidelines

Maintain cleanliness & hygiene in the store

Update all the SOPs file on daily basis

Reconcile daily cash & card sale