Sales Executive

Swarnim Infra Llp; Ahmedabad District; On-site; INR 300,000 - 420,000; Full time

Job summary

Swarnim Infra Llp is seeking a dynamic Lead Generation & CRM Sales professional for on-site real estate sales in Ahmedabad. You will manage inquiries, conduct site visits, present models, and guide customers through pricing, payment plans, and loan options.

You will maintain CRM records, follow up diligently, negotiate within approved limits, and coordinate with banks for home loans. This role requires 5–6 years of relevant experience and strong communication in Hindi, English and Gujarati.

Qualifications

• Graduate (MBA/Marketing preferred) with 5-6 years in real estate/construction sales.
• Strong communication and negotiation skills in Hindi, English and Gujarati.
• Basic knowledge of CRM, MS Office and WhatsApp Business.
• Target-oriented and ready to do field work at the site.

Responsibilities

• Greet walk-in customers with project information (location, amenities, unit types, pricing).
• Enter every lead into the CRM on the same day and track follow-ups.
• Conduct site visits and present model flats and construction progress.
• Follow up, negotiate and close deals within management-approved limits.
• Coordinate documentation, KYC, and banking/loan support.
• Maintain pipeline reports and achieve monthly/quarterly targets.
• Submit daily reports and share market feedback in weekly meetings.
• Maintain professional conduct and confidentiality of pricing/offers.

Skills

Strong communication

Negotiation

Lead management

Education

MBA/Marketing preferred

Graduate

Tools

CRM

MS Office

WhatsApp Business

Job description

1. Lead Generation & Enquiry Handling

• Receive walk-in customers visiting the site and give complete project information (location, amenities, unit types, pricing, possession date).
• Follow up on enquiries from digital leads (website, social media, portals), referrals and channel partners.
• Support cold calling, local marketing, hoardings and on-site activities to generate new leads.

2. CRM Management (Mandatory)

• Enter every lead in the CRM on the same day: name, contact, source, budget and requirement.
• Update the follow-up status after every call, meeting and site visit.
• Maintain the lead stage: New Contacted Site Visit Negotiation Booking Closed/Lost.
• Set the next follow-up date in the CRM and never miss a reminder.
• Record the reason for every lost lead in the CRM.
• No lead or deal may be handled outside the CRM. CRM data is the official record of performance.

3. Site Visit & Customer Presentation

• Conduct site visits and show the model flat, layout and construction progress.
• Recommend units based on the customers requirement (BHK, floor, facing, budget).
• Clearly explain pricing, payment plans, offers and loan options.

4. Follow-up, Negotiation & Closure

• Follow up regularly with interested customers (call, WhatsApp, meeting).
• Handle customer objections and negotiate within the limits approved by management.
• Collect the booking amount, get the booking form filled and collect KYC documents.

5. Documentation & Post-Sales Support

• Keep the file complete: booking form, agreement of sale, payment receipts and documents.
• Coordinate with banks and loan agents for home loans.
• Remind customers of payment schedules and support collections.
• Coordinate between the customer and the internal team for registry, possession and construction updates.

6. Target Achievement

• Achieve monthly and quarterly booking/sales targets.
• Track weekly targets: leads handled, site visits, follow-ups and bookings.
• Submit a target vs. achievement report to the manager along with daily/weekly activity.
• If there is a gap against target, prepare an action plan and discuss it with the manager.

7. Reporting & Coordination

• Submit the daily work report and CRM update by end of day.
• Present the pipeline and hot leads in the weekly sales meeting.
• Share competitor projects, pricing and market feedback with the manager.
• Coordinate with the site, accounts and legal teams.

8. Conduct & Discipline

• Behave professionally and honestly with customers. No wrong commitments or false promises.
• Keep company pricing, offers and customer data confidential.

Preferred candidate profile

• Graduate (MBA/Marketing preferred) with 5-6 years of real estate/construction sales experience.
• Strong communication and negotiation skills in Hindi, English and Gujarati.
• Basic knowledge of CRM, MS Office and WhatsApp Business.
• Target-oriented and ready to do field work at the site.