Role & responsibilities
1. Business Development & Lead Generation
- Identify and develop new business opportunities in the ELV and security systems market.
- Generate leads through cold calling, references, networking, online research, and market visits.
- Identify potential clients, consultants, contractors, builders, system integrators, and corporate customers.
- Develop and maintain a strong sales pipeline.
- Conduct regular client meetings and site visits.
- Follow up with prospective customers and convert leads into business opportunities.
2. ELV Solution Sales
- Promote and sell ELV solutions and related products/services.
- Understand customer requirements and recommend suitable technical solutions.
- Explain product features, benefits, and technical specifications to customers.
- Conduct product demonstrations and technical presentations whenever required.
- Coordinate with technical/pre-sales teams for solution development.
3. Customer Relationship Management
- Build and maintain strong relationships with existing and prospective customers.
- Understand customer requirements, project timelines, budgets, and technical expectations.
- Act as the primary point of contact for customers during the sales process
Ensure timely follow-up with customers regarding quotations, proposals, and commercial discussions.
- Handle customer queries and coordinate internally for resolution.
4. Site Visits & Requirement Gathering
- Visit project sites to understand customer requirements and project scope.
- Conduct site surveys where required.
- Gather technical and commercial information from clients.
- Coordinate with the design/pre-sales team for BOQ and solution preparation.
- Understand project drawings, specifications, and scope of work wherever applicable.
5. Proposal & Quotation Coordination
- Coordinate with the pre-sales/design team to prepare BOQs, technical proposals, and quotations.
- Ensure quotations are accurate and submitted within the required timeline.
- Review technical and commercial requirements before submitting proposals.
- Negotiate pricing, terms, and conditions with customers within company guidelines.
- Follow up on submitted quotations and proposals until closure.
6. Sales Conversion & Target Achievement
- Achieve assigned monthly, quarterly, and annual sales targets.
- Track leads from initial enquiry through negotiation and order closure.
- Maintain accurate sales funnel and pipeline information.
- Identify opportunities for upselling and cross-selling.
- Monitor competitors, market trends, pricing, and customer requirements.
7. Internal Coordination
- Coordinate with Pre-Sales, Design, Estimation, Procurement, Projects, Operations, and Finance teams.
- Ensure smooth handover of confirmed orders to the project/operations team.
- Provide complete customer and project information after order confirmation.
- Follow up internally to ensure timely execution and customer satisfaction.
8. Sales Reporting
- Maintain daily/weekly/monthly sales activity reports.
- Update lead and opportunity status regularly.
- Maintain records of customer meetings, site visits, quotations, and follow-ups.
- Prepare sales forecasts and pipeline reports for management.
- Provide regular updates on business development activities.
Preferred candidate profile
Required Technical Knowledge
Candidates should have basic to good knowledge of ELV systems such as:
- CCTV Surveillance Systems
- Access Control Systems
- Video Door Phone / Intercom Systems
- Public Address (PA) Systems
- Fire Alarm Systems
- Intrusion / Burglar Alarm Systems
- Structured Cabling
- Networking & IT Infrastructure