Sales Development Representative (SDR) B2B Technology Services

Supple Soft Pvt.Ltd.; Gurugram District; On-site; INR 391,000 - 614,000; Full time

Job summary

SuppleSoft Pvt. Ltd. is seeking a high-energy Sales Development Representative to build an outbound pipeline for software development, cloud, AI, data engineering, cybersecurity, and IT services in the US and international markets.

You will research accounts, identify buying signals, craft personalized outreach, perform cold calls, handle objections, and book qualified meetings with senior decision-makers. This is not mere lead generation; it is a strategic role in outbound sales.

Qualifications

• 58 years of B2B SDR/BDR/Inside Sales experience, preferably with significant exposure to US and international markets.
• Excellent spoken and written English.
• Strong cold-calling confidence.
• An assertive, proactive and persistent personality.
• Ability to communicate comfortably with CTOs, founders and senior executives.

Responsibilities

• Identify and research potential B2B customers in the US and international markets.
• Build targeted account lists based on SuppleSoft's Ideal Customer Profile (ICP).
• Identify CTOs, CIOs, VPs of Engineering, Product Heads, Founders, IT Directors, and other decision-makers.
• Research companies for technology stacks, hiring activity, funding, expansion, leadership changes, and potential technology challenges.
• Prioritize accounts using Tier 1, Tier 2 and Tier 3 account segmentation.
• Use LinkedIn Sales Navigator and other prospecting platforms for account and contact discovery.
• Execute coordinated outreach through cold calling, email, LinkedIn InMail, social engagement.
• Execute structured 14-day multi-channel outbound sequences.
• Write short, personalized and customer-focused emails.
• Conduct confident cold calls with senior technology decision-makers.
• Handle objections such as "We already have an internal development team.", "We don't have the budget.", "This isn't a priority.", "Send me an email.", "We already have a technology partner."
• Qualify opportunities before transferring them to the sales/leadership team.
• Maintain accurate prospecting and activity information in CRM.
• Follow up consistently until prospects are qualified, disqualified, or moved into a nurture cycle.

Skills

B2B SDR/BDR/Inside Sales

English proficiency

Cold-calling

Executive-level outreach

AI-assisted prospecting

Tools

LinkedIn Sales Navigator

CRM software

AI tools (ChatGPT, Claude)

Job description

Company: SuppleSoft Pvt. Ltd.

Location: Gurgaon / Gurugram

Work Mode: Work from Office

Experience: 58 Years

Employment: Full-Time

Market Focus: US & International B2B Clients & Indian market

About the Role

SuppleSoft is looking for a highly energetic, confident, and result-oriented Sales Development Representative (SDR) to build our outbound sales pipeline for software development, cloud, AI, data engineering, cybersecurity, digital transformation, and IT services. We need someone who is assertive but professional, comfortable approaching senior decision-makers, and capable of converting cold prospects into qualified business meetings. This is not simply a lead-generation/data-entry position.

The SDR will be responsible for researching accounts, identifying buying signals, creating personalized outreach, cold calling prospects, handling initial objections, and booking qualified meetings.

Key Responsibilities

• Identify and research potential B2B customers in the US and international markets.


• Build targeted account lists based on SuppleSoft's Ideal Customer Profile (ICP).


• Identify CTOs, CIOs, VPs of Engineering, Product Heads, Founders, IT Directors, and other decision-makers.


• Research companies for technology stacks, hiring activity, funding, expansion, leadership changes, and potential technology challenges.


• Prioritize accounts using Tier 1, Tier 2 and Tier 3 account segmentation.


• Use LinkedIn Sales Navigator and other prospecting platforms for account and contact discovery.


• Execute coordinated outreach through cold calling, email, LinkedIn InMail, social engagement.


• Execute structured 14-day multi-channel outbound sequences.


• Write short, personalized and customer-focused emails.


• Conduct confident cold calls with senior technology decision-makers.


• Handle objections such as "We already have an internal development team.", "We don't have the budget.", "This isn't a priority.", "Send me an email.", "We already have a technology partner."


• Qualify opportunities before transferring them to the sales/leadership team.


• Maintain accurate prospecting and activity information in CRM.


• Follow up consistently until prospects are qualified, disqualified, or moved into a nurture cycle.

AI & Modern Prospecting

The candidate should be comfortable using modern AI tools such as ChatGPT and Claude for: account research; prospect research; technology-stack analysis; personalized icebreakers; email personalization; call preparation; company summaries; objection-handling preparation. Knowledge of lead enrichment, intent-data and prospecting tools will be an advantage.

Required Skills

We are specifically looking for someone with:

• 58 years of B2B SDR/BDR/Inside Sales experience, preferably with significant exposure to US and international markets.


• Excellent spoken and written English.


• Strong cold-calling confidence.


• An assertive, proactive and persistent personality.


• Ability to communicate comfortably with CTOs, founders and senior executives.


• Good understanding of B2B technology/software services.


• Strong LinkedIn prospecting skills.


• Experience with LinkedIn Sales Navigator.


• Ability to conduct detailed company and prospect research.


• Good objection-handling and negotiation skills.


• Strong follow-up discipline.


• Ability to work with targets and measurable KPIs.


• Experience selling software development, cloud, AI, data, DevOps, cybersecurity, SaaS, IT consulting, or technology services will be strongly preferred.

Account Strategy - Ideal Customer Profile development

Account scoring and prioritization; Tier 1/2/3 account strategy; Buying-intent identification; Technology trigger identification; Buying committee mapping; Modern Prospecting - LinkedIn Sales Navigator; AI-assisted prospecting; Account research; Personalized email creation; Multi-channel outreach; 14-day outbound sequences; Cold Calling - 30-second cold-call opener; Tone, pacing and mirroring; Discovery questions; Objection handling; LAER framework; Live roleplays; Call reviews and coaching. The SDR will also receive a customized outbound playbook, cold-calling scripts, objection-handling framework, account-prioritization matrix and recorded training material.

Performance Expectations

The SDR will be measured primarily on quality pipeline creation rather than simply the number of calls made. Key KPIs will include:

• Target accounts researched


• Decision-makers identified


• Calls completed


• Personalized emails sent


• LinkedIn engagement


• Conversations generated


• Qualified meetings booked


• Meeting attendance rate


• Qualified opportunities generated


• Pipeline value influenced

Compensation Structure

Fixed Salary: 35,00055,000/month depending on experience. Performance Incentives: Additional monthly incentives based on qualified meetings, opportunities and converted business. For candidates with strong US technology-sales experience and an established track record, compensation can be considered separately.

Ideal Candidate

We want someone who doesn't hesitate to pick up the phone. The right person should be curious enough to research a CTO before contacting .