Sales Development Associate

BUSINESSNEXT; Dadri, Delhi; On-site; INR 520,000 - 780,000; Full time

Job summary

BUSINESSNEXT in India is seeking smart and creative candidates who want to Learn and Grow, and to Innovate because they love the challenge of solving business problems. This role targets sales excellence, customer satisfaction, and overall business growth.

You will collaborate with the Key Account team to develop account strategies and drive revenue within existing accounts. You’ll conduct regular client check-ins, review usage, maintain CRM records, and work with Customer Success to onboard new

Qualifications

• 2-4 years of experience in sales development, lead generation, or similar roles in a B2B environment.
• Good Analytical Skills and Adept at Problem-Solving Skills
• Excellent Verbal and Written communication
• Ability to work seamlessly in a team environment and create excellent team dynamics
• Experience in BFSI and CRM domain shall be preferred but not a mandate

Responsibilities

• Collaborate with Key Account team and Account Executives to develop account strategies and drive revenue growth in existing accounts.
• Conduct regular check-ins to ensure client satisfaction and identify upsell/cross-sell opportunities.
• Conduct account reviews to assess usage, identify challenges, and propose solutions to maximize client value.
• Maintain up-to-date records of client interactions, opportunities, and activities in CRM.
• Work with Customer Success to ensure smooth onboarding of new services and ongoing client support; communicate product updates and trends.
• Execute account enrichment to build comprehensive account data and understanding of client challenges.
• Update CRM records with accurate account details, interactions, and challenges.

Skills

Sales & BD

Lead Generation

B2B Sales

Client Communication

Team Collaboration

Job description

The Opportunity: We are looking for smart & creative candidates who want to Learn and Grow, and to Innovate because they love the challenge of solving business problems.

Objectives aligned to this role: Sales excellence, customer satisfaction, and overall business growth.

What would you do?

• Collaborate with the Key Account team and Account Executives to develop account strategies and execute plans for revenue growth within existing accounts.
• Conduct regular check-ins and proactive outreach to ensure client satisfaction and identify opportunities for upselling or cross-selling.
• Conduct thorough account reviews to assess usage, identify challenges, and propose solutions to maximize client value.
• Maintain accurate and up-to-date records of client interactions, opportunities, and account activities in the CRM system.
• Work closely with the Customer Success team to ensure smooth onboarding of new services or products and ongoing support for clients. Proactively communicate product updates, enhancements, and industry trends to clients.
• Execute account enrichment strategies to build account information, organizations objective, database accuracy, and understanding of client challenges.
• Proactively update and maintain CRM records with accurate account details, interactions, and challenges identified within the target accounts.

Required Skills

2-4 years of experience in sales development, lead generation, or similar roles in a B2B environment.

Good Analytical Skills and Adept at Problem-Solving Skills

Excellent Verbal and Written communication

Ability to work seamlessly in a team environment and create excellent team dynamics

Experience in BFSI and CRM domain shall be preferred but not a mandate