Sales - Customer Experience Centre| Delhi

Hansa Cequity; Navi Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Hansa Cequity is seeking a Business Development professional to drive the expansion of our Customer Experience (CX) business in Delhi/NCR. The role focuses on market-building and new-business acquisition, requiring deep CX ecosystem understanding and the ability to independently identify, develop, and convert opportunities.

The candidate should have 5+ years in BD, enterprise sales, or strategic account acquisition, with a strong network in the Delhi/NCR market and the ability to drive

Qualifications

• 5+ years of experience in Business Development, Enterprise Sales, B2B Sales or Strategic Account Acquisition.
• Experience in CX, BPO, Contact Centre, CRM, MarTech, Digital, Technology or Customer Engagement services.
• Proven ability to generate new business and close enterprise deals.
• Strong network and relationships within the Delhi/NCR market.

Responsibilities

• Drive expansion of the CX business in Delhi/NCR.
• Build our presence across Delhi, Gurugram, Noida and NCR and create a strong client pipeline.
• Open doors with enterprise organisations and convert opportunities.
• Independently create opportunities rather than relying on inbound leads.

Skills

Business development

Enterprise sales

B2B sales

Strategic account management

CX industry knowledge

Tools

CRM software

MarTech platforms

Job description

Business Development professional to drive the expansion of our Customer Experience (CX) business in Delhi/NCR.

This is a market-building and new-business acquisition role for someone who understands the CX ecosystem, has strong enterprise relationships and can independently identify, develop and convert opportunities.

The role will involve building our presence across Delhi, Gurugram, Noida and NCR, creating a strong client pipeline and opening doors with enterprise organisations.

Looking for someone with:

• 5+ years of experience in Business Development, Enterprise Sales, B2B Sales or Strategic Account Acquisition.
• Experience in CX, BPO, Contact Centre, CRM, MarTech, Digital, Technology or Customer Engagement services.
• Proven ability to generate new business and close enterprise deals.
• Strong network and relationships within the Delhi/NCR market.
• Strong understanding of consultative and solution-led selling.
• Ability to independently create opportunities rather than relying only on inbound leads.
• Strong communication, presentation, negotiation and stakeholder-management skills.
• Commercially driven with a strong hunter mindset.
• Comfortable working in a fast-paced, entrepreneurial environment and building a business from the ground up.