N Human Resources & Management Systems | Full time
We are looking for a detail-oriented and proactive Sales Coordinator to support sales operations in the HVAC/AC segment. The role involves handling customer coordination, preparing quotations, managing orders, and ensuring smooth internal communication.
Key Responsibilities:
- Process sales orders and maintain records
Customer Coordination:
- Handle inquiries related to products, pricing, delivery, and installation
- Follow up for order confirmations and payments
Documentation:
- Prepare invoices, purchase orders, and sales reports
- Maintain customer and sales data in CRM/Excel
Internal Coordination:
- Coordinate with warehouse for product availability
- Schedule installation with technicians
- Manage service requests
- Monitor targets and prepare daily/weekly reports
- Track pending orders and dispatch status
Requirements
Required Skills:
- Advanced MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Formulas)
- Good organization and multitasking ability
- Basic knowledge of HVAC/AC products (preferred)
Qualifications:
- Any Degree / Diploma (Business, Marketing, Mechanical, or related field)
- HVAC / appliance industry experience is a plus