Sales Coordinator cum MIS Executive

Amardeep Metal Works; Surat; On-site; INR 350,000 - 550,000; Full time

Job summary

Amardeep Metal Works in Surat invites a results-driven Sales Coordinator to support the sales team, manage customer interactions, prepare proposals and ensure smooth delivery. You will coordinate with internal teams to meet customer requirements and improve service levels.

The role emphasizes MIS reporting, data analysis, CRM/ERP data upkeep, and regular management updates. Local candidates within 30 km of Surat are preferred, with 3–5 years in sales operations or similar.

Qualifications

• 3-5 years of experience in sales coordination, MIS, or a similar role.
• Experience in maintaining CRM and ERP records and generating standard reports.
• Graduate in any discipline with commerce/business background preferred.

Responsibilities

• Coordinate with sales teams to track leads, quotations, orders, and follow-ups.
• Prepare quotations and proposals based on customer requirements and approved terms.
• Maintain accurate records of customer interactions, transactions, and sales activities.
• Provide regular updates on sales performance, pending quotations, and payment status.

Skills

Sales coordination

MIS reporting

CRM

ERP

MS Excel

Education

Graduate in any discipline

Commerce or Business Administration preferred

Tools

Zoho ERP

SAP

Job description

Role & responsibilities

1. Sales Coordination & Customer Support

• Coordinate with the sales team to track leads, customer enquiries, quotations, orders, and follow-ups.
• Prepare quotations and proposals based on customer requirements and approved commercial terms.
• Follow up with customers regarding quotations, orders, and pending payments through calls and emails.
• Maintain accurate records of customer interactions, transactions, and sales activities.
• Create and update customer accounts and contacts in the CRM.
• Assist in identifying and researching potential new customers.
• Coordinate with Sales, Marketing, Logistics, Accounts, and other internal teams to ensure smooth execution of customer requirements.
• Support the resolution of issues related to product delivery and customer service.
• Share product catalogues, product information, and promotional communication with customers.
• Maintain proper documentation and tracking of sales activities.

2. MIS & Reporting

• Prepare and maintain daily, weekly, and monthly MIS reports.
• Develop sales dashboards and reports using MS Excel, Pivot Tables, VLOOKUP/XLOOKUP, formulas, filters, sorting, and charts.
• Analyze sales data to identify trends, variances, performance gaps, and improvement areas.
• Ensure accuracy, consistency, and timely submission of all reports.
• Convert raw data into meaningful insights and actionable recommendations for management.
• Coordinate with various departments for data collection, validation, and reporting.
• Prepare management presentations using Excel and PowerPoint.
• Support process improvements through data-driven analysis.

3. CRM, ERP & Documentation

• Ensure timely and accurate updation of sales activities, customer information, enquiries, quotations, orders, and follow-up details in the CRM.
• Maintain and update relevant records in ZOHO ERP, SAP, or other company software as required.
• Track pending actions and coordinate with concerned team members for timely closure.
• Maintain proper filing and documentation of sales-related records.

4. Management Support

• Provide regular updates on sales performance, pending quotations, open orders, customer follow-ups, and payment status.
• Highlight critical issues, delays, and deviations to the reporting manager.
• Support the preparation of review presentations and management reports.
• Perform other sales coordination and MIS-related activities as assigned

Preferred candidate profile

Experience:

3- 5 years of experience in sales coordination, MIS, sales operations, or a similar role

Preferred Candidate Location:

Local candidates within 30 kms (Surat) from job location is preferred

Educational Qualification:

Graduate in any discipline; Commerce or Business Administration preferred