Sales Coordinator Cum MIS Executive

Amardeep Aggregates; Surat; On-site; INR 350,000 - 500,000; Full time

Job summary

Amardeep Aggregates in Surat is seeking a MIS/Sales Coordination specialist to support sales operations through accurate MIS reporting and data-driven insights. You will coordinate with multiple internal teams, update CRM records, and prepare quotations and proposals for customers.

The role emphasizes Excel-based analytics, dashboards, and effective communication to drive sales performance. Local candidates within ~30 km of Surat are preferred.

Qualifications

• Graduate in any discipline; Commerce or Business Administration preferred.
• 3–5 years of MIS, sales coordination, sales operations, or a similar role.
• Proficient in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, advanced formulas) and PowerPoint.
• Experience with CRM systems (Zoho CRM) and SAP; Tally is a plus.
• Strong analytical, reporting, and data confidentiality skills.

Responsibilities

• Coordinate with the sales team to track leads, customer inquiries, quotations, orders, and follow-ups.
• Prepare quotations and proposals based on customer requirements and approved terms.
• Follow up with customers regarding quotations, orders, and pending payments via calls and emails.
• Maintain accurate records of customer interactions, transactions, and sales activities.
• Create and update customer accounts and contacts in the CRM.
• Develop sales dashboards and MIS reports using Excel; analyse data for trends and insights.

Skills

MS Excel advanced

PowerPoint

CRM software

Zoho ERP

SAP

Tally

Analytical skills

Communication skills

Education

Graduate degree (Commerce or MBA/BOA preferred)

Tools

Zoho CRM

SAP

Tally

Job description

Job Description:

Job Description:

1) Job Purpose:
To support sales operations through accurate MISreporting, sales data analysis, customer coordination, quotation and paymentfollow-up, CRM updation, and administrative assistance, while providing timelyand meaningful insights to management for effective decision-making andimproved sales performance.

2) Roles and Responsibilities:

1.Sales Coordination & Customer Support

• Coordinate with the sales teamto track leads, customer enquiries, quotations, orders, and follow-ups.
• Prepare quotations andproposals based on customer requirements and approved commercial terms.
• Follow up with customersregarding quotations, orders, and pending payments through calls and emails.
• Maintain accurate records ofcustomer interactions, transactions, and sales activities.
• Create and update customeraccounts and contacts in the CRM.
• Assist in identifying andresearching potential new customers.
• Coordinate with Sales,Marketing, Logistics, Accounts, and other internal teams to ensure smoothexecution of customer requirements.
• Support the resolution ofissues related to product delivery and customer service.
• Share product catalogues,product information, and promotional communication with customers.
• Maintain proper documentationand tracking of sales activities.

2. MIS& Reporting

• Prepare and maintain daily,weekly, and monthly MIS reports.
• Develop sales dashboards andreports using MS Excel, Pivot Tables, VLOOKUP/XLOOKUP, formulas, filters,sorting, and charts.
• Analyse sales data to identifytrends, variances, performance gaps, and improvement areas.
• Ensure accuracy, consistency,and timely submission of all reports.
• Convert raw data intomeaningful insights and actionable recommendations for management.
• Coordinate with variousdepartments for data collection, validation, and reporting.
• Prepare managementpresentations using Excel and PowerPoint.
• Support process improvementsthrough data-driven analysis.

3.CRM, ERP & Documentation

• Ensure timely and accurateupdation of sales activities, customer information, enquiries, quotations, orders,and follow-up details in the CRM.
• Maintain and update relevantrecords in ZOHO ERP, SAP, or other company software as required.
• Track pending actions andcoordinate with concerned team members for timely closure.
• Maintain proper filing anddocumentation of sales-related records.

4.Management Support

• Provide regular updates onsales performance, pending quotations, open orders, customer follow-ups, andpayment status.
• Highlight critical issues,delays, and deviations to the reporting manager.
• Support the preparation ofreview presentations and management reports.
• Perform other salescoordination and MIS-related activities as assigned.

3) Communication and Relationship:

INTERNAL: Departmental HODs / Company Staffs

EXTERNAL: Customers, Dealers, Distributors, Vendors andConsultants

4) Knowledge, Training and Skills:

• Advanced knowledge of MS Excel,including Pivot Tables, VLOOKUP/XLOOKUP, IF and other formulas, filters,sorting, charts, and dashboards.
• Working knowledge ofPowerPoint, CRM software, ZOHO ERP, and SAP.
• Knowledge of Tally will be anadded advantage.
• Strong analytical, reporting,and problem-solving skills.
• Good communication,coordination, and follow-up skills.
• Ability to manage multiple tasksand meet deadlines.
• High attention to detail,accuracy, and data confidentiality.
• Knowledge of sales processes,customer handling, and payment follow-up.
• Knowledge of the buildingmaterials/construction industry is preferred.

Requirements

Experience: 3–5 years of experience in MIS, sales coordination, salesoperations, or a similar role

Preferred Candidate Location: Localcandidates within 30 kms (Surat) from job location is preferred

Educational Qualification: Graduatein any discipline; Commerce or Business Administration preferred

Requirements: