Sales Coordinator| Business Development| CCAvenue

AvenuesAI Limited; Mumbai; On-site; INR 450,000 - 600,000; Full time

Job summary

AvenuesAI Limited in Mumbai is seeking a Sales Coordinator to support the Payment Gateway sales team by managing sales operations and merchant onboarding. You will coordinate with banks and internal stakeholders to ensure smooth processes and timely approvals.

The role requires strong communication, analytical skills, and the ability to manage multiple tasks under deadlines. This is a full-time position based in Mumbai, India.

Qualifications

• > Excellent communication and coordination skills required.
• > Strong knowledge of payment gateway, payment processing, and digital payment solutions.
• > Proficiency in MS Excel, PowerPoint, and CRM tools.
• > Good analytical and reporting skills.
• > Ability to manage multiple tasks and work under deadlines.
• > Strong follow-up and stakeholder management skills.

Responsibilities

• Coordinate with the sales team for merchant acquisition and onboarding activities.
• Track and manage merchant applications, agreements, and KYC documentation.
• Liaise with banking partners, alliance partners, and internal teams for merchant approvals and account activation.
• Maintain and update sales MIS, pipeline reports, and merchant databases.
• Follow up on pending cases and ensure timely closure of merchant onboarding requests.
• Assist the sales team in preparing proposals, pricing sheets, and commercial approvals.
• Coordinate with operations, risk, compliance, and technical teams for seamless merchant integration.
• Monitor merchant activation and transaction status post onboarding.
• Prepare daily, weekly, and monthly sales performance reports.
• Handle merchant queries and provide timely resolutions.
• Support sales campaigns, product launches, and business initiatives.

Skills

Excellent communication

Coordination skills

Payment gateway knowledge

Digital payment solutions

MS Excel

PowerPoint

CRM tools

Analytical and reporting skills

Task management

Stakeholder management

Education

Graduate in Business Administration/Commerce/Finance

Tools

CRM tools

Job description

Sales Coordinator| Business Development| CCAvenue

1-2

Full-Time

The Sales Coordinator will support the Payment Gateway sales team by managing sales operations, coordinating with banks and internal stakeholders, tracking merchant onboarding, and ensuring smooth execution of sales processes. The role requires strong communication, coordination, and analytical skills to drive business growth and improve customer experience.

Key Responsibilities:

• Coordinate with the sales team for merchant acquisition and onboarding activities.
• Track and manage merchant applications, agreements, and KYC documentation.
• Liaise with banking partners, alliance partners, and internal teams for merchant approvals and account activation.
• Maintain and update sales MIS, pipeline reports, and merchant databases.
• Follow up on pending cases and ensure timely closure of merchant onboarding requests.
• Assist the sales team in preparing proposals, pricing sheets, and commercial approvals.
• Coordinate with operations, risk, compliance, and technical teams for seamless merchant integration.
• Monitor merchant activation and transaction status post onboarding.
• Prepare daily, weekly, and monthly sales performance reports.
• Handle merchant queries and provide timely resolutions.
• Support sales campaigns, product launches, and business initiatives.

Required Skills:

• Excellent communication and coordination skills.
• Strong knowledge of payment gateway, payment processing, and digital payment solutions.
• Proficiency in MS Excel, PowerPoint, and CRM tools.
• Good analytical and reporting skills.
• Ability to manage multiple tasks and work under deadlines.
• Strong follow-up and stakeholder management skills.

Preferred Qualifications:

• Graduate in Business Administration, Commerce, Finance, or a related field.
• Experience in Payment Gateway, Fintech, Banking, Acquiring, or Digital Payments industry preferred.

Key Performance Indicators (KPIs):

• Merchant onboarding turnaround time (TAT).
• Sales pipeline management and reporting accuracy.
• Coordination efficiency with internal and external stakeholders.
• Achievement of sales support and operational targets.

Preferred Industry: